The Road to Resilience

Running a business can be extremely rewarding, but success often comes with a bumpy road. We commissioned research to measure resilience in small business owners & get their insights and advice for bouncing back after adversity.

Things have been tougher than usual for Australian businesses recently – from drought, to fire, and a global pandemicRather than shying away from the tough stuff, we believe Australia needs to talk about the importance of resilience and its role in small business success. We hope this research will spark a national conversation about resilience and help small business owners find ways to further develop resilience and empower themselves for success.

Reckon Resilience Report

The research measured levels of resilience in small business leaders, asking them about their biggest sources of hardship and how they developed resilience. Here are the findings, tips and advice for developing resilience and ensure you and your business can bounce back from hard times.

Small business & bouncing back

Being able to bounce back and recover from stress is important to everyone, but it is even more important when it can make or break your business. See how these small business owners met their challenges head on and were able to achieve success after hardship.

Breanna - Parkes Dance Co

A severe storm forced her dance studio to close, less than a year later COVID-19 shut her doors again. Despite the hurdles, Breanna has found a way to adapt. Read her story >

Phillip – Pyree Civil Contracting

The bushfires were a huge blow to Phillip’s business. As the recovery begun, COVID-19 hit. Hes faced it all this year, but Phillip’s resilience kept his business alive. Read his story >

Angela – Sydney West Business

As a trusted advisor to her small business clients, Angela teaches resilience to her clients by equipping them with logical strategies to overcome adversity. Read her story >

Tony - Genesis Horticultural

He helps growers with their greenhouse and irrigation systems Australia wide. When regional travel stopped, Tony leaned on new technology to do old business a new way. Read his story >

Traci - WWOOF

The WWOOF office in rural Victoria was threatened by the summer bushfires. Now Traci and her colleagues are facing an invisible threat to the way they do business. Read her story >

Christine - IT 4 Retirees

Christine wanted to help older people like her parents with their IT needs. Social distancing made that job harder until a new technical solution resolved that problem. Read her story >

Scott - DJ Scott-E

A car accident, an autoimmune disorder and a workplace accident led Scott on a path to becoming a DJ. Resilience and a plan for a rainy day like COVID-19 saved his business from failure. Read his story >

Morgan - Morgan Hancock Photography

Aup and coming sports photographer, Morgan’s revenue took a hit when professional sport was put on hold. He’s now using his time to upskill and emerge a more talented photographer. Read his story >

Ryan - Get First Aid

Within 24 hours Ryan lost all upcoming work because of COVID-19 restrictions. Working positively with his clients and staff has helped give his business light at the end of the tunnel. Read his story >

Resilience through resources

Using the right tools and resources to succeed are the hallmarks of the most resilient small business owners. Understanding your cash flow or having compliant payroll software makes it easier to access subsidies, retain staff and plan for the future.

Where: 1.00-2.99 Is Low Resilience, 3.00-4.30 is Normal Resilience and 4.31-5.00 is High Resilience

The brief resilience scale: assessing the ability to bounce back. International journal of behavioral medicine, 15(3), 194-200.

Tip & advice for building resilience

Resilience is a skill and – like any skill – it can be learned and improved. So what steps are Australia’s small business leaders taking to learn resilience? Take a look at our blogs for tips & advice.

How to learn resilience & build success. Read the blog >

Business resilience and taking care of yourself. Read the blog >

Majority of business owners affected by COVID-19. Read the blog >