Security at Reckon
Our comprehensive approach to security helps safeguard both our systems and your data.
PCI DSS Version 3.2.1 compliant
Reckon is compliant with the Payment Card Industry Data Security Standard, created to improve the protection of cardholder data to reduce credit card fraud.
99.9% reliable uptime
Get peace of mind when running your business with uninterrupted service. We have achieved and will continue to target an uptime of 99.9%.
Advanced data encryption
Advanced, security safeguards keep your financial data protected. All data in transit is encrypted using the Transport Layer Security protocol. Our cloud products encrypt all data at rest using the AES 256 encryption algorithm.
Robust security and firewalls
Our security controls including firewalls, network segregation and strict authorisation procedures ensure our environment, and your data remains secure. We also conduct annual third-party security reviews of our systems.
We use multi-factor authentication to protect our internal systems and offer it as a second layer of security to prevent anyone but you from accessing critical functions in your account.
Data stored in Australia
Reckon software products store data in Amazon Web Services (AWS) data centers in the Sydney region. AWS is the industry-leading provider and maintains strict security mechanisms as well as maintaining many certifications including ISO/IEC 27001:2013.
Privacy and protecting your data
Strict data breach processes
Reckon has a Data Breach Response Plan that meets the requirements of the OAIC Notifiable Data Breaches Scheme. Our security incident management response includes defined procedures with recommendations to be documented and implemented.
Automated data back ups
All customer data is securely backed up online across our entire cloud product range, allowing access from any device with internet, even if your computer was lost, stolen or damaged. For Reckon Accounts Hosted, we provide tools for customers to perform their own file-level backups.
Comprehensive internal policies
Our policies and procedures framework governs our employees and protects our systems and your data. These include employment verification, criminal record checks, security awareness training and a comprehensive information security management system.
Cutting-edge disaster recovery
Our systems ensure data duplication across three data centers for high availability. Backups are recoverable in case of system failure. AWS Datacenters maintain state of the art physical controls including uninterruptible power supplies, backup generators, flood detection and fire suppression systems.
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