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Yes. Switching to Reckon is designed to be straightforward with our free data migration service. available on eligible plans. We support migration from major accounting platforms, helping you move key business data such as your chart of accounts, contacts, invoices and historical transactions.

Our team can guide you through the process and help ensure your data is set up correctly from day one. If you're concerned about disruption, most businesses can continue normal operations while migration activities are completed in parallel.

We also provide onboarding assistance and training resources to help you get up and running quickly, so you can focus on running your business rather than managing a complicated software transition.

Most small to medium businesses can be up and running in a few days. Our team can help streamline the process so you’re not stuck managing a lengthy transition.

We also provide step-by-step onboarding guidance so you can switch at a pace that suits your business.

No. Your historical financial data can be imported as part of the migration process. While the level of detail may depend on your previous system, we aim to ensure you retain access to key records for reporting and compliance.

Reckon gives customers access to phone support during business hours, as well as email, online help resources, webinars and community support.

Every Reckon One trial also includes a complimentary onboarding session with a product expert to help you get set up faster.

While support models vary between providers, many businesses value having direct access to phone support alongside self-service resources when they need assistance with setup, troubleshooting or day-to-day questions.

Absolutely. Reckon is widely used by Australian accountants and bookkeepers, with a long-established local ecosystem.

Your existing advisor can continue working with you in Reckon without needing to change their workflow significantly. If your accountant hasn’t used Reckon before, we provide onboarding support and training resources to make the transition smooth.

Unlike some global platforms, Reckon is built specifically with Australian accounting professionals in mind, so compliance and reporting are already aligned to local needs.

Yes. Reckon is fully ATO-compliant and supports Single Touch Payroll (STP) reporting, including STP Phase 2 requirements.

You can confidently manage payroll reporting directly to the ATO, helping ensure your obligations are met accurately and on time. Updates are automatically maintained so you stay compliant as regulations evolve.

Yes. Reckon supports multi-entity and practice-style workflows, making it suitable for accountants and businesses managing multiple clients or organisations. You can maintain separation of entities while still working efficiently across your portfolio.