Legal

Reckon sunset policy

Everything you need to know about the Reckon Sunset Policy can be found here.

As we update this website periodically, it is important for you to visit us from time to time to note new information as it becomes available.

 

What is the Reckon Sunset Policy?
The Reckon Sunset Policy means that technical support (including data recovery and password removal services), installation and activation codes, tax table and compliance updates, and additional services are not available for non-current versions of our Software.

The Reckon Sunset Policy is consistent across the entire Desktop Product range, and previous versions of the software are sunsetted upon the release of a new version. When a version is sunsetted or retired Reckon will inform users via this website.

> View supported software
> View sunsetted products

Why does Reckon sunset its products?
Reckon sunsets its products so that we can focus resources on ensuring that the latest products and current services are the best they can be.

What can I do if I have a sunsetted product, but I require tax table and compliance updates?
Reckon only provides tax table and compliance updates to the latest versions of our Software.

If you do not upgrade to the latest releases you may not be compliant with the legislative requirements. Current Reckon Advantage members and annual licence customers receive free updates and upgrades as they are released. Click here for information about purchasing a current product.

What additional services will cease working with sunsetted products?
Additional services, as supplied or operated via Reckon Software may stop on sunsetted software.

The use of any additional services, or any other third-party software to extend the functionality of your software may require an upgrade to the current version to continue working.

> View additional services

Currently supported software releases:

Australian and New Zealand releases of:

Reckon Accounts Business range

  • Accounts Business range 2020

Reckon Accounts Personal range

  • Personal, Personal Plus & Home & Business 2020

Payroll Premier

  • Payroll Premier 2019/20

Point of Sale

  • Point of Sale v22

Sunsetted Products

Reckon no longer provides live support for the Australian or New Zealand releases of the following products:

Reckon Accounts Business range

  • Reckon Accounts Business 2019
  • Reckon Accounts Business 2018
  • Reckon Accounts Business 2017
  • Reckon Accounts Business 2016
  • Reckon Accounts Business 2015
  • Reckon Accounts Business 2014
  • Reckon Accounts Business 2013

QuickBooks

  • QuickBooks 2012/13
  • QuickBooks 2011/12
  • QuickBooks 2010/11
  • QuickBooks 2009/10
  • QuickBooks 2008/09
  • QuickBooks 2007/08
  • QuickBooks 2006/07
  • QuickBooks 2005/06, 2004,2003,2002
  • QuickBooks v8, v7.4,v6,v5,v4,v3,v2,v1

Payroll Premier

  • Payroll Premier 2018/19
  • Payroll Premier 2017/18
  • Payroll Premier 2016/17
  • Payroll Premier 2015/16
  • Payroll Premier 2014/15
  • Payroll Premier 2013/14
  • Payroll Premier 2012/13
  • Payroll Premier 2011/12
  • Payroll Premier 2010/11
  • Payroll Premier 2009/10
  • Payroll Premier 2008/09
  • Payroll Premier 2007/08
  • Payroll Premier 2003, 2004, 2005/06
  • QuickPayroll v1, v2, v3, v4, v6, v7, v8, 2002

Point of Sale

  • Point of Sale 2018
  • Point of Sale 2017
  • Point of Sale 2016
  • Point of Sale 2015
  • Retail Point of Sale 2014
  • Retail Point of Sale 2013
  • Retail Point of Sale 2012/13
  • Retail Point of Sale 2011/12
  • Retail Point of Sale 2010/11
  • Retail Point of Sale 2009/10
  • Retail Point of Sale 2008/09
  • Retail Point of Sale 2007/08
  • Retail Point Of Sale 2006/07
  • Point of Sale 2005/06
  • QuickBooks Retailer 2003,2004
  • QuickPOS v1, v2, v3, v5, 2001, 2002, 2004

Reckon Accounts Personal (previously Quicken)

  • Personal, Personal Plus & Home & Business 2019
  • Personal, Personal Plus & Home & Business 2018
  • Personal, Personal Plus & Home & Business 2017
  • Personal, Personal Plus & Home & Business 2016
  • Personal, Personal Plus & Home & Business 2015
  • Personal, Personal Plus & Home & Business 2014
  • Personal, Personal Plus & Home & Business 2013
  • Personal, Personal Plus & Home & Business 2012
  • Personal, Personal Plus & Home & Business 2011
  • Personal, Personal Plus & Home & Business 2010
  • Personal, Personal Plus & Home & Business 2009
  • Personal, Personal Plus & Home & Business 2008
  • Personal, Personal Plus & Home & Business 2007
  • Personal, Personal Plus & Home & Business 2006
  • Home & Business 2005/06
  • Personal & Personal Plus 2005
  • Personal & Personal Plus 2004
  • CashBook 2004
  • CashBook 2003
  • Personal & Personal Plus 2002 SE
  • Personal & Personal Plus 2002
  • CashBook v5, v6, v7, v8
  • Quicken v1 to Quicken v8

QuickBooks Customer Manager

  • QuickBooks Customer Manager V3
  • QuickBooks Customer Manager 2006/07
  • QuickBooks Customer Manager 2005/06
  • QuickBooks Customer Manager 2004

Discontinued

  • Online Store
  • QuickTrack
  • ShareAnalyser
  • Point of Sale Enterprise

Additional services:

This may include, but not limited to:

 

  • Bankfeeds/BankData
  • Share price downloads
  • Merchant Services
  • Single Touch Payroll (STP) Submissions
  • GovReports/BAS Submission
  • Third Party Payment Services
  • Multi-Currency functionality
  • SuperStream Submissions
  • Third-party software