Data subprocessors

We use third party subprocessors to help provide our services to you. Here we’ve set out some information on who these subprocessors are and the services they provide.

Subprocessor	Products/Data	Description	Location of Data
Amazon Web Services	APS+ Range APS Cloud Timesheets APS Workflow+ APS Contacts+ APS Ledger+ APS NZ Tax Cloud Services	Primary Data Centre for all data stored in these products.	Australia
	Reckon Business Range Reckon Portal Reckon One (Australia & NZ All modules and Mobile apps) Reckon GovConnect Reckon Accounts Hosted Reckon Cloud POS Reckon Bankdata		Australia
	Reckon One (UK All modules)		Ireland
Aiven	APS Cloud Timesheets APS Workflow+ APS Contacts+ APS Ledger+ APS NZ Tax Cloud Services	APS+ data streaming platform.	Australia
Hansen Technologies	APS SyncDirect	Primary Data Centre for all data stored in this product.	Australia
Cloudland	APS Cloud Hosting – Australian Clients	Primary Data Centre for all data stored in this product.	Australia
Cloudland	APS Cloud Hosting – New Zealand Clients	Primary Data Centre for all data stored in this product.	New Zealand
Looker	Reckon Insights	Analytics Visualisation Platform	Australia
Snowflake	Reckon Insights	Cloud Data Warehouse	Australia
Envestnet Yodlee	Reckon Bankdata, Australia & NZ	When optionally selected, Yodlee can be used to import transactional information from a bank account to your integrated ledger product.	Australia
Envestnet Yodlee	Reckon Bankdata, United Kingdom		United Kingdom
AppCues	Reckon One	In Product help and messages.	USA
Solarwinds Papertrail	Reckon One Reckon Accounts Hosted	Application Logging	USA
Microsoft	Customer Contact information Reckon One Reckon Accounts Hosted	Dynamics 365 CRM and Customer Portal (MyAPS), Office 365, Customer Voice for surveys. API Gateway for Reckon One & Reckon Accounts Hosted public API’s.	Australia
DocuSign	Customer Contract Signing	Signed Software Agreements	Australia
Outreach	Prospect Contact Information	Sales Prospect Contact Management and Activities	USA
New Relic	Reckon One	Application Performance Data	USA
Twilio Sendgrid	Reckon One	Email Sending Service	USA
Sentry	Reckon Portal Reckon One (Australia & NZ All modules and Mobile apps) Reckon GovConnect Reckon Bankdata	Error Log Monitoring	USA
Stripe	Reckon Portal	Customer Payment Processing	USA
Fat Zebra	Reckon Portal Reckon Accounts Hosted Reckon Desktop Reckon Elite	Customer Payment Processing	Australia
PayShield	Reckon Portal Reckon Accounts Hosted Reckon Desktop Reckon Elite	Customer Payment Processing	Australia
Salesforce Marketing Cloud	Customer Contact information	Marketing Email Communications	USA
Google Analytics	Reckon Website/APS Website All Products	Marketing and Product Analytics	USA
Facebook	Reckon Website Reckon Portal APS Website	Marketing Analytics	USA
LinkedIn	Reckon Website/APS Website Reckon Portal	Marketing Analytics	USA
Quantcast	Reckon Website Reckon Portal	Marketing Analytics	USA
VWO	Reckon Website/APS Website Reckon Portal	Marketing Analytics	USA
Greenvelope	Customer Contact information	Event Communications	USA
Gotowebinar	Customer Contact information	Registration details for Training and Product Update Webinars	USA
Zoom	Customer Contact information	Meeting Registration details	Asia Pacific, Canada, EU & US
Outbrain	Reckon Website Reckon Portal	Marketing Analytics	USA
Kinsta	Reckon Website APS Website Customer Contact information	Registration and Web Form Details	Australia
Intercom	All Products	Support and Sales Chat	USA
AnnounceKit	APS+ MyAPS Messenger Service	Chat support and communications	USA
AutoPilot	Customer Contact information	Marketing Communications	USA
Vanilla Forums	Customer Contact information	Community Forums	Canada
Branch.io	Reckon mobile apps	Marketing analytics	USA
Heap.io	Reckon mobile apps	Product Analytics	USA
Zapier	Customer Contact information	Data Integration from LinkedIn marketing forms to Autopilot Marketing platform	USA
PieSync	Customer Contact information	Data Sync services between Microsoft Dynamics CRM and Autopilot Marketing Platform	USA
PandaDoc	Customer contract signing	Customer and prospect surveys	USA
Survey Monkey	Customer Contact information	Customer & prospect contact information	USA
Eventbrite	Customer Contact information	Event Communications	USA
Windcave	NZ E-Store	In Product Payment Service	New Zealand