Data subprocessors
We use third party subprocessors to help provide our services to you. Here we’ve set out some information on who these subprocessors are and the services they provide.
|
Subprocessor |
Products/Data |
Description |
Location of Data |
|---|---|---|---|
|
Amazon Web Services |
APS+ Range
|
Primary Data Centre for all data stored in these products. |
Australia |
|
Reckon Business Range
|
|||
|
Ireland |
||
|
Aiven |
|
APS+ data streaming platform. |
Australia |
|
Hansen Technologies |
|
Primary Data Centre for all data stored in this product. |
Australia |
|
Cloudland |
|
Primary Data Centre for all data stored in this product. |
Australia |
|
Primary Data Centre for all data stored in this product. |
New Zealand |
|
|
Looker |
|
Analytics Visualisation Platform |
Australia |
|
Snowflake |
|
Cloud Data Warehouse |
Australia |
|
Envestnet Yodlee |
|
When optionally selected, Yodlee can be used to import transactional information from a bank account to your integrated ledger product. |
Australia |
|
United Kingdom |
||
|
AppCues |
|
In Product help and messages. |
USA |
|
Solarwinds Papertrail |
|
Application Logging |
USA |
|
Microsoft |
|
Dynamics 365 CRM and Customer Portal (MyAPS), Office 365, Customer Voice for surveys. API Gateway for Reckon One & Reckon Accounts Hosted public API’s. |
Australia |
|
DocuSign |
|
Signed Software Agreements |
Australia |
|
Outreach |
|
Sales Prospect Contact Management and Activities |
USA |
|
New Relic |
|
Application Performance Data |
USA |
|
Twilio Sendgrid |
|
Email Sending Service |
USA |
|
Sentry |
|
Error Log Monitoring |
USA |
|
Stripe |
|
Customer Payment Processing |
USA |
|
Fat Zebra |
|
Customer Payment Processing |
Australia |
|
PayShield |
|
Customer Payment Processing |
Australia |
|
Salesforce Marketing Cloud |
|
Marketing Email Communications |
USA |
|
Google Analytics |
|
Marketing and Product Analytics |
USA |
|
|
|
Marketing Analytics |
USA |
|
|
|
Marketing Analytics |
USA |
|
Quantcast |
|
Marketing Analytics |
USA |
|
VWO |
|
Marketing Analytics |
USA |
|
Greenvelope |
|
Event Communications |
USA |
|
Gotowebinar |
|
Registration details for Training and Product Update Webinars |
USA |
|
Zoom |
|
Meeting Registration details |
Asia Pacific, Canada, EU & US |
|
Outbrain |
|
Marketing Analytics |
USA |
|
Kinsta |
|
Registration and Web Form Details |
Australia |
|
Intercom |
|
Support and Sales Chat |
USA |
|
AnnounceKit |
|
Chat support and communications |
USA |
|
AutoPilot |
|
Marketing Communications |
USA |
|
Vanilla Forums |
|
Community Forums |
Canada |
|
Branch.io |
|
Marketing analytics |
USA |
|
Heap.io |
|
Product Analytics |
USA |
|
Zapier |
|
Data Integration from LinkedIn marketing forms to Autopilot Marketing platform |
USA |
|
PieSync |
|
Data Sync services between Microsoft Dynamics CRM and Autopilot Marketing Platform |
USA |
|
PandaDoc |
|
Customer and prospect surveys |
USA |
|
Survey Monkey |
|
Customer & prospect contact information |
USA |
|
Eventbrite |
|
Event Communications |
USA |
