Small Business Resources
Monotasking hacks for small business owners
5 min read
Monotasking is the new multitasking.
The biggest barriers preventing small business owners from achieving peak performance is having to do administrative tasks, feeling tired or stressed from work, or interruptions from phone calls and emails.
Our business lives are a maze of admin work, which, while necessary, is not what we are there for. No matter your business, you need to find ways to get through these tasks, stay on point and onto the real work.
Our recent research involving over 1300 small businesses illuminated the situation.
- Our research found that the pressure of administrative tasks and red tape has caused 58 per cent of small business leaders to make an error that has had a financial implication, such as over or underpaying a supplier or employee, or transferring payments to the wrong person.
- This could also be due to time-poor small business leaders trying to juggle several things at once. 84 per cent say they have done their business admin or reporting while multitasking – for instance, a quarter have watched TV or used a streaming service while doing admin and payroll tasks.
Don’t multitask – monotask
You might think you are good at multitasking. Sure you feel busy, because you truly are busy. But you are not effective.
“We can all appreciate the attempt to do multiple things at once. However, the common wisdom is that this is a false economy, and these findings shows that errors that may come from juggling tasks may indeed cost time and real money,” – Sam Allert
Trying to tackle several tasks at once is a recipe for disaster, as multiple studies have shown including a recent study by the American Psychological Association which found that,
“Doing more than one task at a time, especially more than one complex task, takes a toll on productivity.”
It is natural to fall into this trap of bouncing between incomplete tasks and at the same time fielding unexpected yet regular workloads and distractions, but this will negatively impact your business. Becoming distracted and juggling several competing tasks can be the difference between missing an important client call, forgetting to pay an invoice or filing your taxes. Your business will suffer. What you need to start doing instead is monotasking.
Monotasking or single tasking, as the name suggests, is the art of tackling one thing at a time – all the way to completion. The idea is simple enough – minimise interruptions, eliminate competing tasks, get focused and achieve greater productivity and success. Some strategies to help you monotask include:
- Properly schedule and maintain a calendar or task list.
- Sort tasks by size, importance or priority.
- Set aside 2-4 hours a day for deep focused work.
- Locate peak performance time so you are in the zone when you work.
- Eliminate distractions.
- Choose two major tasks a day with meaningful outcomes.
Break it up people
Breaking up tasks into pieces? I know you have heard this one before. I bet many of you don’t actually do this though right? You should try it.
A great way to stay in the zone and keep on your mono tasking path is to slice up your large tasks into mini-projects and knock them down one by one. Monolithic tasks will always intimidate and bamboozle. It is far too easy to let them conquer you, so engage them piece by piece to keep you free enough for focusing on other tasks, engender a sense of achievement and of course, eventually knock it on the head. Simply create tasks or to do cards on each aspect of the project and forget that they even form a whole.
You should also be breaking up your day in a similar fashion to your tasks.
Hard things come first followed by easy wins as the day peters out. So the first thing you should do is not reply to emails or spend the morning tidying up little admin tasks – do these at the end of the day. You should first have a great system of hierarchy. For example if you use something like Trello, you can assign colours and due dates to your cards that can be used to indicate importance or categories of tasks.
You should not have to guess or spend time discovering each day what that important task is – keep your calendar updated and ensure each evening your next day is already mapped out. And remember:
“Those that can streamline work for peak performance are not only more profitable, but they can invest more time and money in staff, marketing and innovation, to get ahead of the competition,” said Allert
Hit the silencer
Get off social. Snooze your email notifications, go dark on Slack, silence your phone. This is incredibly important in terms of productivity, and increasingly difficult to perform in the digital soup of modern life. There is no denying it – taking yourself ‘offline’ may be the most difficult aspect of monotasking and staying in the productivity zone. Our research shows that:
“More than two thirds (69%) of small business leaders have been distracted by technology whilst trying to complete admin.”
‘Ding’. That’s your phone again…. your hand reaches for it because it’s too irresistible and quite simply, a habit that’s hard to break. ‘Did someone just like my photo from yesterday?’ It’s 10 minutes later after a fruitless scrolling session through Instagram that you come around. What were you doing again? Oh yeah you were working on a client presentation to win some much needed new business and you just forgot that winning point you were about to add. Thanks social media!
One of the worst enemies we have when it comes to focusing and achieving productivity is distractions. There are just so many and they are all so very ‘important’. In our research we indeed found that:
“A quarter (25%) of small business leaders have watched TV or a streaming service whilst they’ve done their admin.”
Every time the phone rings, a TV blares, an email dings or a social post sounds, you not only lose that time you spend on the distraction, you lose your train of thought, increase stress, increase confusion and deny yourself productivity.
It does look like some people are getting onboard though with 42 per cent of our research businesses proactively eliminating distractions, including turning off their email or phone at some point during their work day
So what can you do?
- Set three times a day for email (eg. 8am, midday and 5pm)
- Silence all notifications and put your phone in a drawer.
- Set 2 periods a day for social browsing, preferably over lunch or coffee away from the desk.
- Close all browser tabs and windows except the one you need.
- Consider noise cancelling headphones or a closed door.
- Let your staff know your calendar of ‘focus time’.
Schedule unscheduled time
That might seem like a tongue in cheek joke for the over organised but small business owners often neglect the important balance to work – your off time. The idea behind monotasking is to increase genuine productivity while reducing errors, stress, and wasted time. The aim, after business success, is also to allow as much time as possible with family, kids, friends or spent doing activities and hobbies which are important to your happiness.To do this, your schedule should not merely be a list of tasks to complete and people to contact, it should also be a map to leisure.
In short, your brain needs breaks and your satisfaction with life does too. So schedule them as an important part of your day, like a meeting. You can do this via clear barriers such as concrete work start/stop times.
This will also help you truly switch off and be present with your loved ones and friends, too often the result of multitasking is a sense of ‘there’s something I should be doing’ when in fact there is nothing you need to do. It’s called attention residue and it prevents you from relaxing healthily as your mind reels from always tackling multiple work tasks. It is clear from our research that this is quite necessary advice:
84 per cent of small business leaders said they would make a lifestyle sacrifice because of admin workload or requirements, with 50 per cent specifically saying they would sacrifice their wellbeing, including sleep.
Instead of sacrificing, we actually need to get better at monotasking, removing distractions, working smarter and becoming consummate schedulers. It’s a sure fire way to stay in the zone.