Insights Archives

Managing Burnout as a Small Business Owner: A Guide

Burnout can hurt more than your business. Learn practical strategies to manage stress and stay balanced as a small business owner.

How to create a simple strategic plan that actually gets used

Developing a strategic plan for your business can be challenging. Learn how you can make a plan that your small business will stick to.

Turn first-time customers into loyal customers

A loyal customer base is a great source of recurring revenue for businesses. Learn how to turn first-time customers into loyal customers.

How to switch business software providers in 5 easy steps

Need a change from your current software provider? Check out our guide on how to make the right choice and switch.

A guide to digitising your small business

Need an online presence? Discover how digitising your small business can enhance your operations and expand your customer reach.

How to deal with difficult customers

Unsure how to handle a difficult customer? Learn our strategies on how to tackle demanding customers for your small business

Creating customer profiles and personas for your small business

Looking to take your marketing and sales strategy to the next level? Learn how to use customer personas and profiles for your small business.

How to run your business into the ground!

Tired of success? Check out our hot tips on what not to do when running your business.

Leadership in small business

Strong leadership drives success. Learn the cost of poor management and the benefits of being a good leader in small business.

DEI in the workplace from Reckon CEO: innovation through diversity

DEI can positively impact any business. Reckon's CEO, Sam Allert, shares his thoughts on why DEI is more important now than ever.

How to keep your small business sustainable

Are you struggling to find new ways to keep your business sustainable? Reckon's CEO, Sam Allert, shares his thoughts on good business practices.

Debunking workplace taboos: What you can really talk about at work

At work, navigating what should and shouldn't be discussed can be hard. Read on to find out more about workplace taboos.

Outlook for 2025: A roadmap for small businesses

Looking to jumpstart your business this year? Read on to find out how to develop your own small business roadmap for 2025!

Research & Design: using customer feedback to improve your small business

Unsure how to action customer feedback? Our Research & Design team spoke with us on how to improve your business with customer feedback.

How can small businesses be productive and profitable during the holiday season?

Businesses are always looking to make the most out of the holidays. Find out how to stay productive and profitable during the holiday season.

Holiday payroll survival guide

Heading into the holiday season without a payroll plan? Read on to get tips on how to prepare for the season.

Should small businesses cash in on Halloween?

Not sure if your small business should commit to Halloween? Read on to discover how your small business can cash in on calendar events.

Keeping secure this Cybersecurity Month

When it comes to security, businesses can be at a loss when the crime occurs online. No robber hides around the corner; no corner store gets held up. In fact, cybercrime can happen in broad daylight with just a few lines of text in an email. We spoke with Ed...