{"id":240003,"date":"2021-05-21T17:06:19","date_gmt":"2021-05-21T05:06:19","guid":{"rendered":"https:\/\/www.reckon.com\/nz\/?page_id=240003"},"modified":"2026-09-01T13:54:48","modified_gmt":"2026-09-01T00:54:48","slug":"data-subprocessor","status":"publish","type":"page","link":"https:\/\/www.reckon.com\/nz\/policies\/data-subprocessors\/","title":{"rendered":"Policies – Data Subprocessors"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Header” module_id=”header-plain” _builder_version=”4.16″ da_disable_devices=”off|off|off” locked=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

Anti-Piracy Policy<\/h1>\n

” content_phone=”<\/p>\n

Anti-Piracy Policy<\/h1>\n

” content_last_edited=”off|desktop” admin_label=”Add title here” _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

Data subprocessors<\/h1>\n

We use third party subprocessors to help provide our services to you. Here we\u2019ve set out some information on who these subprocessors are and the services they provide.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ da_disable_devices=”off|off|off” locked=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row module_class=”data-table” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.8″ _module_preset=”default” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Subprocessor<\/strong><\/td>\nProducts\/Data<\/strong><\/td>\nDescription<\/strong><\/td>\nLocation of Data<\/strong><\/td>\n<\/tr>\n
\n

Amazon Web Services<\/p>\n<\/td>\n

\n

Reckon Portal<\/p>\n

Reckon One (Australia & NZ All modules and Mobile apps)<\/p>\n

Reckon GovConnect<\/p>\n

Reckon Accounts Hosted<\/p>\n

Reckon Cloud POS<\/p>\n

Reckon Bankdata<\/p>\n<\/td>\n

\n

Primary Data Center for data stored in these products.<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

Reckon Business Range<\/p>\n

Cashflow Manager<\/p>\n<\/td>\n

\n

Licensing and service delivery data for Desktop Products<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

Envestnet Yodlee<\/p>\n<\/td>\n

\n

Reckon Bankdata<\/p>\n<\/td>\n

\n

When optionally selected, Yodlee can be used to import transactional information from a bank account to your integrated ledger product.<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

SISS Data Services<\/p>\n<\/td>\n

\n

Reckon Bankdata<\/p>\n<\/td>\n

\n

When optionally selected, SISS provides Open Banking (CDR) transactional information from a bank account to your integrated ledger product.<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

AppCues<\/p>\n<\/td>\n

\n

Reckon One<\/p>\n<\/td>\n

\n

In Product help and messages.<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Solarwinds Papertrail<\/p>\n<\/td>\n

\n

Reckon One<\/p>\n

Reckon Accounts Hosted<\/p>\n<\/td>\n

\n

Application Logging<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Datadog<\/p>\n<\/td>\n

\n

System and security logs from Reckon-operated environments<\/p>\n<\/td>\n

\n

Security information and event management (SIEM) \u2014 collection, monitoring and analysis of system and security event logs. No customer accounting data is stored.<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

Microsoft<\/p>\n<\/td>\n

\n

Customer Contact information<\/p>\n

Reckon One<\/p>\n

Reckon Accounts Hosted<\/p>\n<\/td>\n

\n

Dynamics 365 CRMand Office 365.<\/p>\n

API Gateway for Reckon One & Reckon Accounts Hosted public API\u2019s.<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

DocuSign<\/p>\n<\/td>\n

\n

Customer Contract Signing<\/p>\n<\/td>\n

\n

Signed Agreements<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

Outreach<\/p>\n<\/td>\n

\n

Prospect Contact Information<\/p>\n<\/td>\n

\n

Sales Prospect Contact Management and Activities<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Grafana<\/p>\n<\/td>\n

\n

Reckon One<\/p>\n<\/td>\n

\n

Application Performance and observability data (metrics, logs and traces)<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

Twilio Sendgrid<\/p>\n<\/td>\n

\n

Reckon One<\/p>\n<\/td>\n

\n

Email Sending Service<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Sentry<\/p>\n<\/td>\n

\n

Reckon Portal<\/p>\n

Reckon One (Australia & NZ All modules and Mobile apps)<\/p>\n

Reckon GovConnect<\/p>\n

Reckon Bankdata<\/p>\n<\/td>\n

\n

Error Log Monitoring<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Stripe<\/p>\n<\/td>\n

\n

Reckon Portal<\/p>\n<\/td>\n

\n

Customer Payment Processing<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Fat Zebra<\/p>\n<\/td>\n

\n

Reckon Portal<\/p>\n

Reckon Accounts Hosted<\/p>\n

Reckon Desktop<\/p>\n

 <\/p>\n<\/td>\n

\n

Customer Payment Processing<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

PayShield<\/p>\n<\/td>\n

\n

Reckon Portal<\/p>\n

Reckon Accounts Hosted<\/p>\n

Reckon Desktop<\/p>\n

 <\/p>\n<\/td>\n

\n

Customer Payment Processing<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

Google Analytics<\/p>\n<\/td>\n

\n

Reckon Website<\/p>\n

All Products<\/p>\n<\/td>\n

\n

Marketing and Product Analytics<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Supermetrics<\/p>\n<\/td>\n

\n

Reckon Website<\/p>\n

Aggregate marketing data<\/p>\n<\/td>\n

\n

Marketing attribution data integration. Data is processed through the platform and is not retained in it.<\/p>\n<\/td>\n

\n

USA & EU<\/p>\n<\/td>\n<\/tr>\n

\n

Facebook<\/p>\n<\/td>\n

\n

Reckon Website<\/p>\n

Reckon Portal<\/p>\n

 <\/p>\n<\/td>\n

\n

Marketing Analytics<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

LinkedIn<\/p>\n<\/td>\n

\n

Reckon Website<\/p>\n

Reckon Portal<\/p>\n<\/td>\n

\n

Marketing Analytics<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Quantcast<\/p>\n<\/td>\n

\n

Reckon Website<\/p>\n

Reckon Portal<\/p>\n<\/td>\n

\n

Marketing Analytics<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

VWO<\/p>\n<\/td>\n

\n

Reckon Website<\/p>\n

Reckon Portal<\/p>\n<\/td>\n

\n

Marketing Analytics<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Gotowebinar<\/p>\n<\/td>\n

\n

Customer Contact information<\/p>\n<\/td>\n

\n

Registration details for Training and Product Update Webinars<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Outbrain<\/p>\n<\/td>\n

\n

Reckon Website<\/p>\n

Reckon Portal<\/p>\n<\/td>\n

\n

Marketing Analytics<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Kinsta<\/p>\n<\/td>\n

\n

Reckon Website<\/p>\n

 <\/p>\n

Customer Contact information<\/p>\n<\/td>\n

\n

Registration and Web Form Details<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

Intercom<\/p>\n<\/td>\n

\n

All Products<\/p>\n<\/td>\n

\n

Support and Sales Chat<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

UserTesting<\/p>\n<\/td>\n

\n

Customer Contact information<\/p>\n<\/td>\n

\n

User research platform. Holds participant information where a customer chooses to take part.<\/p>\n<\/td>\n

\n

Australia, EU & USA<\/p>\n<\/td>\n<\/tr>\n

\n

Vanilla Forums<\/p>\n<\/td>\n

\n

Customer Contact information<\/p>\n<\/td>\n

\n

Community Forums<\/p>\n<\/td>\n

\n

Canada<\/p>\n<\/td>\n<\/tr>\n

\n

Branch.io<\/p>\n<\/td>\n

\n

Reckon mobile apps<\/p>\n<\/td>\n

\n

Marketing analytics<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Pendo<\/p>\n<\/td>\n

\n

Reckon One<\/p>\n<\/td>\n

\n

Product Analytics<\/p>\n<\/td>\n

\n

EU<\/p>\n<\/td>\n<\/tr>\n

\n

Zapier<\/p>\n<\/td>\n

\n

Customer Contact information<\/p>\n<\/td>\n

\n

Data Integration from Facebook marketing forms to Dynamics<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

 <\/p>\n<\/td>\n

\n

 <\/p>\n<\/td>\n

\n

 <\/p>\n<\/td>\n

\n

 <\/p>\n<\/td>\n<\/tr>\n

\n

Eventbrite<\/p>\n<\/td>\n

\n

Customer Contact information<\/p>\n<\/td>\n

\n

Event Communications<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

TikTok<\/p>\n<\/td>\n

\n

Reckon Website<\/p>\n

Reckon Portal<\/p>\n

 <\/p>\n<\/td>\n

\n

Marketing Analytics<\/p>\n<\/td>\n

\n

USA, Singapore, and Malaysia.<\/p>\n<\/td>\n<\/tr>\n

\n

Windcave<\/p>\n<\/td>\n

\n

NZ E-Store<\/p>\n<\/td>\n

\n

Credit Card processing service<\/p>\n<\/td>\n

\n

New Zealand<\/p>\n<\/td>\n<\/tr>\n

\n

Equifax<\/p>\n<\/td>\n

\n

Employee payroll information<\/p>\n<\/td>\n

\n

Equifax Verification Exchange \u2014 employment and income verification when authorised by an employee.<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Data subprocessors We use third party subprocessors to help provide our services to you. Here we\u2019ve set out some information on who these subprocessors are and the services they provide. Subprocessor Products\/Data Description Location of Data Amazon Web Services Reckon Portal Reckon One (Australia & NZ All modules and Mobile apps) Reckon GovConnect Reckon Accounts […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":4587,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"difl_page_category":[],"class_list":["post-240003","page","type-page","status-publish","hentry"],"yoast_head":"\nData Subprocessors | Reckon NZ<\/title>\n<meta name=\"description\" content=\"We use third party subprocessors to help provide our services to you. Here's more information on who these subprocessors are & the services they provide.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reckon.com\/nz\/policies\/data-subprocessors\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Policies - Data Subprocessors\" \/>\n<meta property=\"og:description\" content=\"We use third party subprocessors to help provide our services to you. 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