{"id":304853,"date":"2026-06-03T10:30:48","date_gmt":"2026-06-02T22:30:48","guid":{"rendered":"https:\/\/www.reckon.com\/au\/?p=304853"},"modified":"2026-06-02T18:07:32","modified_gmt":"2026-06-02T06:07:32","slug":"small-team-management","status":"publish","type":"post","link":"https:\/\/www.reckon.com\/au\/blog\/small-team-management\/","title":{"rendered":"Running a Small Team: how to keep your staff on track as a small business"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.23&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;table-contents&#8221; _builder_version=&#8221;4.23&#8243; background_color=&#8221;#f3f2f6&#8243; custom_padding=&#8221;25px||25px||true|false&#8221; sticky_position=&#8221;top&#8221; sticky_limit_bottom=&#8221;section&#8221; sticky_position_tablet=&#8221;top&#8221; sticky_position_phone=&#8221;none&#8221; sticky_position_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|24px|24px|24px|24px&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; text_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221; background__hover_enabled=&#8221;on|desktop&#8221;][\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Intro&#8221; _builder_version=&#8221;4.27.6&#8243; header_2_font_size=&#8221;32px&#8221; custom_margin=&#8221;||0px|||&#8221; hover_enabled=&#8221;0&#8243; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]Running a small team boils down to the standards you set. Even average staff can meet structure and work within guardrails. Where small team management can fail is in the details, or lack thereof. Having clearly <a href=\"https:\/\/www.reckon.com\/au\/blog\/operations-management-guide\/\">defined workplace operations<\/a> makes your life \u2014 and your staff\u2019s lives \u2014 much easier, so leading a team starts with how you structure their daily work.<\/p>\n<p>Here is how you can lead a small team effectively as a small business owner.<\/p>\n<h2>Building a standard that works for small teams<\/h2>\n<p>Building work standards is about creating a work structure in which your staff can thrive. It gives them the rules to follow and expectations that they can meet, while also giving them room to improve. To begin, you need to create the structure in which your staff works <strong>(the how)<\/strong>, attach role ownership so they understand the importance of their work <strong>(the why)<\/strong>, and staff recognition to reinforce the value they provide <strong>(the when)<\/strong>.<\/p>\n<h3>Setting up a weekly structure<\/h3>\n<p>A challenge that small business owners often face when managing their staff is either \u2018hand-holding\u2019 workers or having to redo their work to correct mistakes. If this problem extends beyond the <a href=\"https:\/\/www.reckon.com\/au\/blog\/employee-onboarding-guide\/\">first 90 days of a new hire<\/a> and applies to all your staff, you have a <a href=\"https:\/\/www.reckon.com\/au\/blog\/how-to-delegate\/\">delegation problem<\/a>.<\/p>\n<p>Business owners need to establish a clear weekly structure, so employees know what to do and how to do it. This starts at the beginning of the workweek with a \u2018briefing\u2019, followed by the mid-week \u2018check-in\u2019, and finishes with the end-of-week \u2018debrief\u2019. This is the simplest structure you can use to effectively manage your staff.<\/p>\n<p><strong>Weekly structure:<\/strong><\/p>\n<ul>\n<li>Start-of-week (SOW) brief: Outline outcomes and priorities for the week.<\/li>\n<li>One-on-one check-in: Getting a pulse on what\u2019s been completed or needs attention.<\/li>\n<li>End-of-week (EOW) debrief: Discuss wins, losses, and priorities for the future.<\/li>\n<\/ul>\n<p>By creating structure, everyone has room to perform their tasks and responsibilities, while also giving you the ability to check in, see how things are going, and lead your team when needed.<\/p>\n<h3>Attaching ownership to roles<\/h3>\n<p>Attaching ownership \u2014 your employee\u2019s understanding of why they do their role \u2014 helps you and your staff share the same expectations. When they understand the outcomes your business needs, it helps them operate independently and fix problems on their own.<\/p>\n<p>So what does this look like if ownership isn\u2019t established? Say you give a member of your staff a <a href=\"https:\/\/www.reckon.com\/au\/blog\/standard-operating-procedure-small-business\/\">standard operating procedure<\/a> (SOP) to complete a task. They complete the SOP and the task, but the outcome you wanted, or outlined in the SOP, doesn\u2019t occur. What\u2019s likely to happen? That staff member will tell you it didn\u2019t work, and you&#8217;ll have to complete it. But if they have the context and understanding behind their role, staff are more likely to problem-solve without you.<\/p>\n<p>When running a small team, your job is to help your staff understand the &#8220;why&#8221; behind their actions. This is what attaching ownership to roles is about: you are providing context behind the work, and when your staff understand the context, they\u2019ll understand the desired outcome. Make them responsible for that outcome, and you\u2019ll see less hand-holding or work-fixing. So provide the \u2018why\u2019 behind the work they do, and explain more than just what\u2019s in the job description.<\/p>\n<h3>Creating recognition in your team structure<\/h3>\n<p>Recognition within your team is about making your staff\u2019s work, ideas, and success visible. By acknowledging the value of your staff openly, you validate them as people, not just workers. To do this, you need to establish recognition within every aspect of your weekly structure.<\/p>\n<ol>\n<li><strong>Briefing:<\/strong> At the SOW, when discussing outcomes and priorities, open the floor to any solutions that would benefit a wider discussion. This encourages staff to work together to find common solutions to their own problems.<\/li>\n<li><strong>Check-ins:<\/strong> By mid-week, you\u2019ve let your staff work on their solutions to their responsibilities, and now you\u2019re checking in. Resist the temptation to fix any problems, but talk through solutions. \u201cIn the past, this has worked\u2026\u201d As an active participant, you are encouraging staff ownership.<\/li>\n<li><strong>Debriefing:<\/strong> Here, highlight wins for the week. Share your staff\u2019s success across the wider team, making it part of your system. At the same time, when challenges arise, encourage your staff to approach them as a team.<\/li>\n<\/ol>\n<p>With recognition woven into your structure, you motivate them to want to contribute to your business.<\/p>\n<h2>Work standards in action<\/h2>\n<p>Let\u2019s look at how creating good (and poor) structure, ownership, and recognition affects the staff management of a small business.<\/p>\n<p><h3>Marty\u2019s Cafe Example: Standardised System vs No System<\/h3>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Open+Sans:wght@400;600;700&#038;display=swap\" rel=\"stylesheet\"><!-- [et_pb_line_break_holder] --><link rel=\"stylesheet\" href=\"https:\/\/cdn.jsdelivr.net\/npm\/@tabler\/icons-webfont@latest\/tabler-icons.min.css\"><!-- [et_pb_line_break_holder] --><\/p>\n<style><!-- [et_pb_line_break_holder] -->  .mc-wrap * { box-sizing: border-box; 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background: #f5f4ff; }<!-- [et_pb_line_break_holder] -->  .mc-scenario-no .mc-row:hover { border-left-color: #ff5447; background: #fff8f7; }<!-- [et_pb_line_break_holder] -->  .mc-row.mc-animated { opacity: 1; transform: translateX(0); transition: opacity 0.28s ease, transform 0.28s ease, border-left-color 0.18s, background 0.18s; }<!-- [et_pb_line_break_holder] -->  .mc-role { font-size: 12px; font-weight: 700; color: #0a004a; padding-top: 1px; line-height: 1.5; display: flex; align-items: center; gap: 6px; }<!-- [et_pb_line_break_holder] -->  .mc-role-icon { font-size: 15px; opacity: 0.7; }<!-- [et_pb_line_break_holder] -->  .mc-action { font-size: 14px; font-weight: 400; color: #0a004a; line-height: 1.6; }<!-- [et_pb_line_break_holder] -->  .mc-divider { border: none; border-top: 1px solid rgba(10,0,74,0.12); margin: 1.25rem 0; }<!-- [et_pb_line_break_holder] -->  .mc-outcome { margin-top: 1.5rem; padding: 14px 18px; border-radius: 10px; display: flex; align-items: flex-start; gap: 12px; }<!-- [et_pb_line_break_holder] -->  .mc-outcome-in { background: rgba(10,0,74,0.06); border: 0.5px solid rgba(10,0,74,0.18); }<!-- [et_pb_line_break_holder] -->  .mc-outcome-no { background: rgba(255,84,71,0.07); border: 0.5px solid rgba(255,84,71,0.25); }<!-- [et_pb_line_break_holder] -->  .mc-outcome-icon { font-size: 20px; margin-top: 1px; }<!-- [et_pb_line_break_holder] -->  .mc-outcome-label { font-size: 11px; font-weight: 700; letter-spacing: 0.08em; text-transform: uppercase; margin-bottom: 3px; color: #0a004a; opacity: 0.5; }<!-- [et_pb_line_break_holder] -->  .mc-outcome-no .mc-outcome-label { color: #ff5447; opacity: 1; }<!-- [et_pb_line_break_holder] -->  .mc-outcome-text { font-size: 14px; font-weight: 600; color: #0a004a; line-height: 1.5; }<!-- [et_pb_line_break_holder] --><\/style>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"mc-wrap\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"mc-outer\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"mc-header\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"mc-eyebrow\">Scenario comparison<\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"mc-title\">Marty&#8217;s caf\u00e9 \u2014 weekly management<\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"mc-toggle-wrap\"><!-- [et_pb_line_break_holder] -->      <button class=\"mc-toggle-btn mc-active\" id=\"mc-btn-in\" onclick=\"mcSwitch('in')\"><!-- [et_pb_line_break_holder] -->        <span class=\"mc-dot mc-dot-in\"><\/span>In-system<!-- [et_pb_line_break_holder] -->      <\/button><!-- [et_pb_line_break_holder] -->      <button class=\"mc-toggle-btn\" id=\"mc-btn-no\" onclick=\"mcSwitch('no')\"><!-- [et_pb_line_break_holder] -->        <span class=\"mc-dot mc-dot-no\"><\/span>No system<!-- [et_pb_line_break_holder] -->      <\/button><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"mc-phase-nav\"><!-- [et_pb_line_break_holder] -->      <button class=\"mc-pip mc-active\" onclick=\"mcPhase(0)\">Beginning of week<\/button><!-- [et_pb_line_break_holder] -->      <button class=\"mc-pip\" onclick=\"mcPhase(1)\">Mid-week<\/button><!-- [et_pb_line_break_holder] -->      <button class=\"mc-pip\" onclick=\"mcPhase(2)\">End of week<\/button><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"mc-scenario mc-scenario-in mc-visible\" id=\"mc-sc-in\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"mc-intro mc-intro-in\">Marty sets clear priorities at the start of the week \u2014 each team member owns their role, with structured check-ins and a debrief to close the loop.<\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"mc-phase mc-active\" id=\"mc-in-0\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-phase-label mc-label-in\">Beginning of week<\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-phase-title\">Weekly briefing<\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-phase-intro\">Marty delegates clearly: the barista owns the coffee station; the cook brainstorms winter specials; the manager leads on customer feedback.<\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-rows\"><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-coffee mc-role-icon\" aria-hidden=\"true\"><\/i>Barista<\/span><span class=\"mc-action\">Stocktake of coffee beans and consumables (cups, sugar, etc.)<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-tools-kitchen-2 mc-role-icon\" aria-hidden=\"true\"><\/i>Cook<\/span><span class=\"mc-action\">Prep menu ideas for winter specials<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-user-check mc-role-icon\" aria-hidden=\"true\"><\/i>Manager<\/span><span class=\"mc-action\">Creates &#8216;how&#8217;d we do&#8217; surveys to gather customer feedback<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-users mc-role-icon\" aria-hidden=\"true\"><\/i>Waitstaff<\/span><span class=\"mc-action\">Help spread awareness of surveys \u2014 each waiter aims for 10 completions per week<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"mc-phase\" id=\"mc-in-1\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-phase-label mc-label-in\">Mid-week<\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-phase-title\">Check-in<\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-rows\"><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-coffee mc-role-icon\" aria-hidden=\"true\"><\/i>Barista<\/span><span class=\"mc-action\">Stocktake confirmed; updates task to order replacements and learns the ordering system with Marty<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-tools-kitchen-2 mc-role-icon\" aria-hidden=\"true\"><\/i>Cook<\/span><span class=\"mc-action\">Shares winter specials ideas with Marty \u2014 discussing costings and ordering for next week<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-users mc-role-icon\" aria-hidden=\"true\"><\/i>Manager + waitstaff<\/span><span class=\"mc-action\">Survey uptake is low \u2014 adapt on the fly by adding a free coffee incentive to increase participation<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"mc-phase\" id=\"mc-in-2\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-phase-label mc-label-in\">End of week<\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-phase-title\">Debrief<\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-rows\"><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-coffee mc-role-icon\" aria-hidden=\"true\"><\/i>Barista<\/span><span class=\"mc-action\">Celebrates a new skill \u2014 now capable of independently managing ordering<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-tools-kitchen-2 mc-role-icon\" aria-hidden=\"true\"><\/i>Cook<\/span><span class=\"mc-action\">Shares winter special concepts with the team; waitstaff give feedback on what customers are enjoying<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-users mc-role-icon\" aria-hidden=\"true\"><\/i>Manager + waitstaff<\/span><span class=\"mc-action\">Reached half the survey goal \u2014 will formalise the free coffee deal next week to build on momentum<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"mc-outcome mc-outcome-in\"><!-- [et_pb_line_break_holder] -->        <i class=\"ti ti-circle-check mc-outcome-icon\" aria-hidden=\"true\" style=\"color:#0a004a;\"><\/i><!-- [et_pb_line_break_holder] -->        <\/p>\n<div><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-outcome-label\">Week in review<\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-outcome-text\">Staff grew skills, specials are planned, and customer feedback is underway \u2014 Marty ends the week ahead.<\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"mc-scenario mc-scenario-no\" id=\"mc-sc-no\"><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"mc-intro mc-intro-no\">Without a system, there&#8217;s no briefing, no check-in, and no debrief. Staff attend to their roles without shared priorities \u2014 and Marty spends the week putting out fires.<\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"mc-phase mc-active\" id=\"mc-no-0\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-phase-label mc-label-no\">Beginning of week<\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-phase-title\">No briefing<\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-phase-intro\">Staff arrive and get on with their roles. No priorities are set, no goals assigned.<\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-rows\"><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-coffee mc-role-icon\" aria-hidden=\"true\"><\/i>Barista<\/span><span class=\"mc-action\">Notices lower-than-usual inventory but assumes Marty is on top of re-ordering<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-tools-kitchen-2 mc-role-icon\" aria-hidden=\"true\"><\/i>Cook<\/span><span class=\"mc-action\">Focused on running the kitchen \u2014 hasn&#8217;t been prompted to think about upcoming winter specials<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-users mc-role-icon\" aria-hidden=\"true\"><\/i>Manager + waitstaff<\/span><span class=\"mc-action\">Survey is casually mentioned but there&#8217;s no real plan or targets to action it<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"mc-phase\" id=\"mc-no-1\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-phase-label mc-label-no\">Mid-week<\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-phase-title\">No check-in \u2014 fires to put out<\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-rows\"><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-coffee mc-role-icon\" aria-hidden=\"true\"><\/i>Barista<\/span><span class=\"mc-action\">Out of coffee cups, low on beans \u2014 Marty is pulled into last-minute ordering and sourcing replacements<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-tools-kitchen-2 mc-role-icon\" aria-hidden=\"true\"><\/i>Cook<\/span><span class=\"mc-action\">No time or initiative to discuss winter specials \u2014 kitchen focus only<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-users mc-role-icon\" aria-hidden=\"true\"><\/i>Manager + waitstaff<\/span><span class=\"mc-action\">Busy with service \u2014 no real time invested in customer feedback; zero uptake on surveys<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"mc-phase\" id=\"mc-no-2\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-phase-label mc-label-no\">End of week<\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-phase-title\">No debrief<\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-phase-intro\">Marty is playing catch-up on owner duties he couldn&#8217;t attend to during the week.<\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"mc-rows\"><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-coffee mc-role-icon\" aria-hidden=\"true\"><\/i>Barista<\/span><span class=\"mc-action\">The pattern continues \u2014 no new skills learned in stocktaking or ordering<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-tools-kitchen-2 mc-role-icon\" aria-hidden=\"true\"><\/i>Cook<\/span><span class=\"mc-action\">No confirmed specials, no initiative to change anything \u2014 just covering their defined hours<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-row\"><span class=\"mc-role\"><i class=\"ti ti-users mc-role-icon\" aria-hidden=\"true\"><\/i>Manager + waitstaff<\/span><span class=\"mc-action\">Nothing goes wrong, but no feedback gathered and no plan to address it going forward<\/span><\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"mc-outcome mc-outcome-no\"><!-- [et_pb_line_break_holder] -->        <i class=\"ti ti-alert-circle mc-outcome-icon\" aria-hidden=\"true\" style=\"color:#ff5447;\"><\/i><!-- [et_pb_line_break_holder] -->        <\/p>\n<div><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-outcome-label\">Week in review<\/div>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<div class=\"mc-outcome-text\">Marty spent the week reacting, not leading. No new skills, no specials planned, no customer insight gathered.<\/div>\n<p><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->var mcScenario = 'in';<!-- [et_pb_line_break_holder] -->var mcCurrentPhase = 0;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->function mcAnimateRows(phaseEl) {<!-- [et_pb_line_break_holder] -->  var rows = phaseEl.querySelectorAll('.mc-row');<!-- [et_pb_line_break_holder] -->  rows.forEach(function(r, i) {<!-- [et_pb_line_break_holder] -->    r.style.opacity = '0';<!-- [et_pb_line_break_holder] -->    r.style.transform = 'translateX(-10px)';<!-- [et_pb_line_break_holder] -->    r.classList.remove('mc-animated');<!-- [et_pb_line_break_holder] -->    setTimeout(function() {<!-- [et_pb_line_break_holder] -->      r.style.transition = 'opacity 0.28s ease, transform 0.28s ease, border-left-color 0.18s, background 0.18s';<!-- [et_pb_line_break_holder] -->      r.style.opacity = '1';<!-- [et_pb_line_break_holder] -->      r.style.transform = 'translateX(0)';<!-- [et_pb_line_break_holder] -->      r.classList.add('mc-animated');<!-- [et_pb_line_break_holder] -->    }, i * 70);<!-- [et_pb_line_break_holder] -->  });<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->function mcPhase(idx) {<!-- [et_pb_line_break_holder] -->  mcCurrentPhase = idx;<!-- [et_pb_line_break_holder] -->  var pips = document.querySelectorAll('.mc-pip');<!-- [et_pb_line_break_holder] -->  pips.forEach(function(p, i) { p.classList.toggle('mc-active', i === idx); });<!-- [et_pb_line_break_holder] -->  ['in', 'no'].forEach(function(sc) {<!-- [et_pb_line_break_holder] -->    for (var i = 0; i < 3; i++) {<!-- [et_pb_line_break_holder] -->      var el = document.getElementById('mc-' + sc + '-' + i);<!-- [et_pb_line_break_holder] -->      var isActive = i === idx;<!-- [et_pb_line_break_holder] -->      el.classList.toggle('mc-active', isActive);<!-- [et_pb_line_break_holder] -->      if (isActive && sc === mcScenario) mcAnimateRows(el);<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->  });<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->function mcSwitch(id) {<!-- [et_pb_line_break_holder] -->  mcScenario = id;<!-- [et_pb_line_break_holder] -->  document.getElementById('mc-sc-in').classList.toggle('mc-visible', id === 'in');<!-- [et_pb_line_break_holder] -->  document.getElementById('mc-sc-no').classList.toggle('mc-visible', id === 'no');<!-- [et_pb_line_break_holder] -->  document.getElementById('mc-btn-in').classList.toggle('mc-active', id === 'in');<!-- [et_pb_line_break_holder] -->  document.getElementById('mc-btn-no').classList.toggle('mc-active', id === 'no');<!-- [et_pb_line_break_holder] -->  var activePhase = document.getElementById('mc-' + id + '-' + mcCurrentPhase);<!-- [et_pb_line_break_holder] -->  if (activePhase) mcAnimateRows(activePhase);<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->setTimeout(function() { mcAnimateRows(document.getElementById('mc-in-0')); }, 300);<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<!--<!-- [et_pb_line_break_holder] -->  SEO COPY BLOCK \u2014 Marty&#8217;s Caf\u00e9 scenario comparison<!-- [et_pb_line_break_holder] -->  This block is visually hidden from readers but fully readable by Google.<!-- [et_pb_line_break_holder] -->  Paste this directly below your widget embed in your CMS (e.g. WordPress Divi code module).<!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] -->  The sr-only technique uses absolute positioning to move content off-screen \u2014 <!-- [et_pb_line_break_holder] -->  Google reads it, screen readers read it, but sighted users won&#8217;t see it.<!-- [et_pb_line_break_holder] -->  Do NOT use display:none or visibility:hidden \u2014 Google ignores those.<!-- [et_pb_line_break_holder] -->&#8211;><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div style=\"position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<h2>Marty&#8217;s caf\u00e9 \u2014 weekly management: scenario comparison<\/h2>\n<p><!-- [et_pb_line_break_holder] -->  <pee>The following compares two scenarios for how Marty manages his caf\u00e9 across the week: one with a structured management system in place, and one without.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<h3>In-system scenario<\/h3>\n<p><!-- [et_pb_line_break_holder] -->  <pee>Marty sets clear priorities at the start of the week \u2014 each team member owns their role, with structured check-ins and a debrief to close the loop.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<h4>Beginning of week \u2014 weekly briefing<\/h4>\n<p><!-- [et_pb_line_break_holder] -->  <pee>Marty delegates clearly: the barista owns the coffee station and learns ordering; the cook brainstorms winter specials mid-week; the front-of-house manager leads on customer feedback.<\/pee><!-- [et_pb_line_break_holder] -->  <\/p>\n<ul><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Barista:<\/strong> Stocktake of coffee beans and consumables (cups, sugar, etc.)<\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Cook:<\/strong> Prep menu ideas for winter specials.<\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Manager:<\/strong> Creates &#8216;how&#8217;d we do&#8217; surveys to gather customer feedback.<\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Waitstaff:<\/strong> Help spread awareness of surveys \u2014 each waiter aims for 10 completions per week.<\/li>\n<p><!-- [et_pb_line_break_holder] -->  <\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<h4>Mid-week \u2014 check-in<\/h4>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<ul><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Barista:<\/strong> Stocktake confirmed; updates task to order replacements and learns the ordering system with Marty.<\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Cook:<\/strong> Shares winter specials ideas with Marty \u2014 discussing costings and ordering for next week.<\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Manager and waitstaff:<\/strong> Survey uptake is low \u2014 adapt on the fly by adding a free coffee incentive to increase participation.<\/li>\n<p><!-- [et_pb_line_break_holder] -->  <\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<h4>End of week \u2014 debrief<\/h4>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<ul><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Barista:<\/strong> Celebrates a new skill \u2014 now capable of independently managing ordering.<\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Cook:<\/strong> Shares winter special concepts with the team; waitstaff give feedback on what customers are enjoying.<\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Manager and waitstaff:<\/strong> Reached half the survey goal \u2014 will formalise the free coffee deal next week to build on momentum.<\/li>\n<p><!-- [et_pb_line_break_holder] -->  <\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <pee><strong>Week in review:<\/strong> Staff grew skills, specials are planned, and customer feedback is underway \u2014 Marty ends the week ahead.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<h3>No-system scenario<\/h3>\n<p><!-- [et_pb_line_break_holder] -->  <pee>Without a system, there is no briefing, no check-in, and no debrief. Staff attend to their roles without shared priorities \u2014 and Marty spends the week putting out fires.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<h4>Beginning of week \u2014 no briefing<\/h4>\n<p><!-- [et_pb_line_break_holder] -->  <pee>Staff arrive and get on with their roles. No priorities are set, no goals assigned.<\/pee><!-- [et_pb_line_break_holder] -->  <\/p>\n<ul><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Barista:<\/strong> Notices lower-than-usual inventory but assumes Marty is on top of re-ordering.<\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Cook:<\/strong> Focused on running the kitchen \u2014 hasn&#8217;t been prompted to think about upcoming winter specials.<\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Manager and waitstaff:<\/strong> Survey is casually mentioned but there&#8217;s no real plan or targets to action it.<\/li>\n<p><!-- [et_pb_line_break_holder] -->  <\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<h4>Mid-week \u2014 no check-in, fires to put out<\/h4>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<ul><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Barista:<\/strong> Out of coffee cups, low on beans \u2014 Marty is pulled into last-minute ordering and sourcing replacements.<\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Cook:<\/strong> No time or initiative to discuss winter specials \u2014 kitchen focus only.<\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Manager and waitstaff:<\/strong> Busy with service \u2014 no real time invested in customer feedback; zero uptake on surveys.<\/li>\n<p><!-- [et_pb_line_break_holder] -->  <\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <\/p>\n<h4>End of week \u2014 no debrief<\/h4>\n<p><!-- [et_pb_line_break_holder] -->  <pee>Marty is playing catch-up on owner duties he couldn&#8217;t attend to during the week.<\/pee><!-- [et_pb_line_break_holder] -->  <\/p>\n<ul><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Barista:<\/strong> The pattern continues \u2014 no new skills learned in stocktaking or ordering.<\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Cook:<\/strong> No confirmed specials, no initiative to change anything \u2014 just covering their defined hours.<\/li>\n<p><!-- [et_pb_line_break_holder] -->    <\/p>\n<li><strong>Manager and waitstaff:<\/strong> Nothing goes wrong, but no feedback gathered and no plan to address it going forward.<\/li>\n<p><!-- [et_pb_line_break_holder] -->  <\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <pee><strong>Week in review:<\/strong> Marty spent the week reacting, not leading. No new skills, no specials planned, no customer insight gathered.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>A standardised system helps Marty\u2019s business grow stronger by giving staff room to develop skills, provide feedback, and solve problems without his constant supervision. On the other hand, while the no-system approach doesn\u2019t spell disaster, it doesn\u2019t show any improvement, either. Without a system, cracks start to appear, and who&#8217;s to say no-system Marty will have time for solutions when he\u2019s constantly putting out fires?<\/p>\n<h2>Small staff management for small businesses<\/h2>\n<p>Managing a small team starts with establishing standards within your system. A weekly structure gives your team room to do their work, while ownership tells them why their work is important. You then complete the system with recognition, which validates your staff and motivates them to contribute to your business.<\/p>\n<p>To get started, try implementing a system that works for you at a small scale by:<\/p>\n<ol>\n<li>Creating a simple workweek structure that is segmented into 3 parts. For example, Monday walkthroughs, Wednesday catch-ups, Friday debriefs.<\/li>\n<li>Initiate one-on-ones to identify gaps in your workers&#8217; understanding of their roles.<\/li>\n<li>Establish a recognition system, like an Employee Spotlight.<\/li>\n<\/ol>\n<p>This should help you get started on setting better standards for your team.<\/p>\n<p>[\/et_pb_text][ba_social_share icon_bg=&#8221;#03002e&#8221; icon_padding=&#8221;10px|12px|10px|12px|true|true&#8221; layout=&#8221;classic&#8221; show_text=&#8221;off&#8221; btn_padding=&#8221;0px|0px|0px|0px|false|false&#8221; btn_bg_color=&#8221;RGBA(255,255,255,0)&#8221; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||||false|false&#8221; custom_padding=&#8221;25px||||false|false&#8221; custom_css_before=&#8221; content: %22SHARE THIS%22;|| font-size: 16px;|| font-weight: 700;|| line-height: 22px;|| letter-spacing: 0em;|| text-align: center;|| color: #ff5447;|| margin-bottom: 10px;|| display: inline-flex;|| position: absolute;|| margin-top: 10px;&#8221; border_width_top_main=&#8221;1px&#8221; border_color_top_main=&#8221;#e4e4e4&#8243; border_radii_icon=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; custom_css_before_last_edited=&#8221;off|desktop&#8221;][ba_social_share_child _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_social_share_child][ba_social_share_child network_type=&#8221;facebook&#8221; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_social_share_child][ba_social_share_child network_type=&#8221;linkedin&#8221; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_social_share_child][ba_social_share_child network_type=&#8221;email&#8221; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_social_share_child][\/ba_social_share][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to run a small team using simple systems, clear roles and weekly check-ins that reduce micromanagement and keep staff accountable.<\/p>\n","protected":false},"author":36,"featured_media":304862,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>Changes to how casual employees can transition to permanent employment are coming this year. The new process adds an employee-driven element, where, depending on certain circumstances, a casual employee can notify their employer of their intention to move from casual to permanent employment.<\/p><p>This is a marked departure from the previous rules, which were entirely up to the employers. So, what does this new process look like, and what does it mean for small businesses?<\/p><p>Let\u2019s go through it.<\/p><h2>Key changes to casual employment rights<\/h2><p>The \u201cClosing Loopholes\u201d amendment has directly changed how casual employees remain casual or transition to permanent employment.<\/p><p>Under the old rules in the National Employment Standard, a casual employee\u2019s employment status was entirely employer-driven. This meant that any conversation or initiation of a casual employee was through the employer's agreement or arrangement.<\/p><p>Now, employees can let their employer know their desire to change their working status, called the employee choice pathway.<\/p><p>Under the employee choice pathway, casual employees can pursue permanent employment by notifying their employers of their intent to change from casual to permanent. The following criteria have to be met before notice can be given:<\/p><ul><li>The employee has been employed for 6 months or more (or for small business, 12 months or more)<\/li><li>The employee believes that they no longer meet the requirements of a casual employee defined under the Fairwork Act 2009<\/li><\/ul><h2>Who is affected by the employee choice pathway?<\/h2><p>The changes have been in effect for medium-large businesses since 26 February 2025. Under the legislation, businesses with 15 or more employees must follow the employee choice pathway procedure.<\/p><p>The changes will come into effect on 26 August 2025 for small businesses (15 employees or fewer). Under the rules of casual employment, an employee may only notify their intent for permanent employment if they have been employed for more than 12 months.<\/p><h2>The process involved<\/h2><p>The employee choice pathway is twofold: a notice of intent to transition from casual to permanent, and the response to that notice. While this may seem simple, a number of factors determine the outcome. First, before a notice can be made to move from casual to permanent, we must look at what defines casual employment status.<\/p><h3>Defining casual employment<\/h3><p>The legal definition of what constitutes casual employment can be found in the Fairwork Act 2009 (15A). This is a rather large document, so for all intents and purposes, casual employment can be simply defined like this:<\/p><ul><li>The employment relationship is not a firm commitment to further ongoing work.<\/li><li>The employee is entitled to casual loading under the rate determined under their agreement, rate, or contract.<\/li><\/ul><p>If you are unsure about the definition of <a href=\"https:\/\/www.fairwork.gov.au\/starting-employment\/types-of-employees\/casual-employees\" target=\"_blank\" rel=\"noopener\">casual employment<\/a>, the Fairwork Ombudsman has materials and resources.<\/p><h3>Giving notice of employment change<\/h3><p>The notice a casual employee gives to their employer about moving to permanent employment requires two factors to be satisfied:<\/p><ol><li>The employee must have been employed for 6 months or more (12 months or more for small businesses), and;<\/li><li>The employee believes that they no longer meet the requirements of casual employment.<\/li><\/ol><p>Here is an example of a notice to demonstrate what this would look like in the workplace.<\/p><blockquote><p><em>Imagine a bartender working casually for over 10 months at a large pub with more than 15 workers. This casual employee has been given more responsibilities in the last few months, including rostering other casuals. The employee has also noticed they work fixed, regular, rostered shifts. With this information and a desire for more security in their employment, they approach their employer with notice to transition from casual to permanent employment.<\/em><\/p><\/blockquote><p>In this example, the employee meets the requirements to give notice and pursue the casual choice pathway. After notice occurs, the employer is required to respond. Let\u2019s take a look.<\/p><h3>Responding to a notice<\/h3><p>Once an employer receives a notice from their employee, they have 21 days to respond. Before a response is made, the employer should consult with the employee about what changes the transition would make to their employment. This discussion should include:<\/p><ul><li>Whether the employee would move to full-time or part-time permanent employment.<\/li><li>The change of hours the employee will work.<\/li><li>When the change of employment will take effect.<\/li><\/ul><p>After a consultation, the employer can accept or reject the notice of employment change.<\/p><h3>Accepting or rejecting an employment change notice from an employee<\/h3><p>When accepting a change, the employer needs to include what has been consulted previously and provide a new written employment agreement with their employee. The changes must immediately be implemented after the acceptance of employment status unless the employer and employee have agreed on a different commencement date.<\/p><p>When it comes to rejecting a notice, employers need a good reason. An employer can justify a rejection of the notice when either of the following circumstances apply:<\/p><ul><li>The employee still meets the requirements of casual employment.<\/li><li>Causes significant changes to the business organisational structure.<\/li><li>It will have a considerable impact on day-to-day business operations.<\/li><li>The change will break existing rules in an award or enterprise agreement.<\/li><li>The change violates recruitment or selection procedures that are protected by law.<\/li><\/ul><p>Accepting or rejecting an employee's notice must be thoughtfully considered, whatever the circumstances, and communication should be clear and concise. If there is a disagreement, it may come down to both sides not effectively communicating. However, dispute resolution procedures are in place if the relationship is beyond solving in the workplace. It also should be noted that <a href=\"https:\/\/www.fairwork.gov.au\/starting-employment\/types-of-employees\/casual-employees\/becoming-a-permanent-employee#protections\" target=\"_blank\" rel=\"noopener\">protections are in place<\/a> against any adverse actions taken in reaction to an employee submitting a notice.<\/p><h2>What happens if there is an employment dispute?<\/h2><p>Any dispute must be resolved first in the workplace. However, if a dispute occurs due to a disagreement about an employee\u2019s employment status, there are a number of avenues that can be explored:<\/p><ul><li>Consultation with the Fairwork Ombudsman<\/li><li><a href=\"https:\/\/www.fwc.gov.au\/issues-we-help\/casual-permanent-status\" target=\"_blank\" rel=\"noopener\">Resolution mediated<\/a> by the Fairwork Commission<\/li><\/ul><p>Unfortunately, if either of these doesn\u2019t remedy the situation, the matter may have to be resolved in court, arbitrated by the Federal Circuit Court.<\/p><h2>The bottom line<\/h2><p>As the changes on the pathway from casual to permanent employment are new, there will be a degree of awkwardness in implementation. What is essential is good communication and honesty when discussing an employee's future in your business. As the date for small businesses to follow the new rules is set for 26 August 2025, there is plenty of time to review your procedures for <a href=\"https:\/\/www.reckon.com\/au\/small-business-resources\/payroll-guide\/workforce-management\/\" rel=\"\">managing your staff<\/a>.<\/p><p>You may find that the new process has new opportunities for <a href=\"https:\/\/www.reckon.com\/au\/small-business-resources\/hiring-staff-process\/traits-good-team-member\/\" rel=\"\">dedicated employees<\/a> to commit fully to your business. Whatever the employee choice pathway brings, ensure you are prepared with proper <a href=\"https:\/\/www.reckon.com\/au\/accounting-software\/payroll\/\">payroll systems<\/a> to navigate the changing landscape.<\/p>","_et_gb_content_width":"","inline_featured_image":false,"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[343],"tags":[],"class_list":["post-304853","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Running a Small Team: Simple Systems That Work<\/title>\n<meta name=\"description\" content=\"Learn how to run a small team using simple systems, clear roles and weekly check-ins that reduce micromanagement and keep staff accountable.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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