{"id":303356,"date":"2026-05-06T11:00:18","date_gmt":"2026-05-05T23:00:18","guid":{"rendered":"https:\/\/www.reckon.com\/au\/?p=303356"},"modified":"2026-05-01T11:29:24","modified_gmt":"2026-04-30T23:29:24","slug":"business-continuity-plan-template-small-business","status":"publish","type":"post","link":"https:\/\/www.reckon.com\/au\/blog\/business-continuity-plan-template-small-business\/","title":{"rendered":"When Operations Fail: A Small Business Continuity Plan"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.23&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;table-contents&#8221; _builder_version=&#8221;4.23&#8243; background_color=&#8221;#f3f2f6&#8243; custom_padding=&#8221;25px||25px||true|false&#8221; sticky_position=&#8221;top&#8221; sticky_limit_bottom=&#8221;section&#8221; sticky_position_tablet=&#8221;top&#8221; sticky_position_phone=&#8221;none&#8221; sticky_position_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|24px|24px|24px|24px&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.23&#8243; text_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221; background__hover_enabled=&#8221;on|desktop&#8221;][\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Intro&#8221; _builder_version=&#8221;4.27.6&#8243; header_2_font_size=&#8221;32px&#8221; custom_margin=&#8221;||0px|||&#8221; header_2_font_size_tablet=&#8221;30px&#8221; header_2_font_size_phone=&#8221;26px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>It isn\u2019t uncommon for a disruption to sideline your small business or force you to pivot. In fact, disruptions happen all the time. Whether it is staff turnover, a supply chain breakdown, or a cyber breach, how you handle it determines if this problem is just one bad day or a horrible, no-good week. Business continuity planning is about assessing the risks to your business and how you respond when they become a reality.<\/p>\n<h2>Business continuity plan goals<\/h2>\n<p>A business continuity plan (BCP) is your business&#8217;s go-to document that details what to do when a business disruption \u2014 big or small \u2014 hits. The goal of your BCP is to make sure that cash keeps flowing through the business, that your customers and staff stay safe and informed, and that your core services continue to run. With a BCP, you can determine:<\/p>\n<ol>\n<li><strong>Maximum acceptable downtime:<\/strong> How long can critical businesses be down before it becomes a huge problem?<\/li>\n<li><strong>Minimum trading level:<\/strong> What is the bare minimum that you can get away with to keep trading?<\/li>\n<\/ol>\n<h3>What does a business continuity plan look like?<\/h3>\n<p>A BCP can be broken down into four key components:<\/p>\n<p><strong>Assessment<\/strong><br \/>What happened, how bad the damage is, and what part of the business needs to stay open or keep running to avoid even more disruption.<\/p>\n<p><strong>Preparedness<\/strong><br \/>The safeguards in place to minimise disruption, backup plans when a disruption occurs, and the people in charge of dealing with it.<\/p>\n<p><strong>Response<\/strong><br \/>Immediate actions to take when a disruption occurs, including how to maintain your operations and communicate with staff, customers, suppliers, insurers, and emergency services workers.<\/p>\n<p><strong>Recovery<\/strong><br \/>Steps back to normal operations, and the changes put in place to either stop the disruption from happening again or reduce its impact for a speedier recovery.<\/p>\n<p>[\/et_pb_text][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Scenario&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#0a004a&#8221; background_color=&#8221;#eeecff&#8221; custom_margin=&#8221;30px||||false|false&#8221; custom_padding=&#8221;20px|30px|30px|30px|false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; box_shadow_style=&#8221;preset2&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Business Continuity Plan Example: Fire in the Workplace<\/h4>\n<p>Marty owns a cafe in the city, which operates from leased premises.<\/p>\n<p><strong>Assessment<\/strong><br \/>A fire breaks out during service. Marty immediately sees a real risk to staff and customers. At this point, the fire is in the kitchen. The kitchen is critical to his business, but it is now unusable. There is no way to trade due to this disruption.<\/p>\n<p><strong>Preparedness<\/strong><br \/>The premise has fire suppression systems in place (sprinklers) and fire extinguishers. Marty\u2019s staff are trained in fire evacuation procedures and emergency contacts. Marty has business interruption insurance, as well as the contact details of his suppliers and building manager\/landlord.<\/p>\n<p><strong>Response:<\/strong><br \/>Marty immediately ceases trading, has his staff help evacuate customers, and contacts emergency services. Marty contacts his landlord, suppliers and insurer. Marty updates the cafe\u2019s social media channels and installs signage around the premises.<\/p>\n<p><strong>Recovery<\/strong><br \/>Marty moves the business to takeaway coffee and pre-made food only while the kitchen is treated for fire damage. To keep his staff working for him at his \u2018minimum\u2019 trading level, he mixes redeployment (preparing food offsite) with annual leave days for permanent staff. When the cafe reopens at full capacity, Marty reviews his fire action plan to improve response times and reduce the impact of a fire.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Your Business Continuity Plan Template<\/h2>\n<p>Not every business faces the same <a href=\"https:\/\/www.reckon.com\/au\/blog\/small-business-risk-management\/\">risks<\/a>. Instead of tackling every problem, create a business continuity plan to handle the risks most relevant to you. Identify the key parts of your business, then what happens if they stop working. The key to a good business continuity plan is to make a framework that you can use flexibly for different scenarios.<\/p>\n<p>For example, here is a sample BCP template.<\/p>\n<p><strong>Business Continuity Plan Template:<\/strong><\/p>\n<ul>\n<li><strong>Trigger:<\/strong> What is the disruption?<\/li>\n<li><strong>Assessment:<\/strong> Operations affected, maximum acceptable downtime, minimum trading mode.<\/li>\n<li><strong>First hour checklist:<\/strong> Safety (1), Stabilise (2), Communicate (3).<\/li>\n<li><strong>Key Contacts:<\/strong> Who is involved? (Emergency services, supplier, bank, etc.)<\/li>\n<li><strong>Comms:<\/strong> Customers (quick explainer), staff (internal messaging).<\/li>\n<li><strong>Recovery:<\/strong> Steps back to normal.<\/li>\n<li><strong>After-action plan:<\/strong> Add to risk management plan.<\/li>\n<\/ul>\n<p><strong>Note:<\/strong> Remember, this is for when a disruption happens. It doesn\u2019t need to be perfect, it just needs to give you somewhere to start so a crisis doesn\u2019t overwhelm you.<\/p>\n<h2>Business Continuity Plan in Action<\/h2>\n<p>Here are some BCP examples for common business disruptions.<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<!DOCTYPE html><!-- [et_pb_line_break_holder] --><html lang=\"en\"><!-- [et_pb_line_break_holder] --><head><!-- [et_pb_line_break_holder] --><meta charset=\"UTF-8\"><!-- [et_pb_line_break_holder] --><meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\"><!-- [et_pb_line_break_holder] --><title>Business Continuity Plans<\/title><!-- [et_pb_line_break_holder] --><link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\"><!-- [et_pb_line_break_holder] --><link href=\"https:\/\/fonts.googleapis.com\/css2?family=Open+Sans:wght@400;500;600&#038;display=swap\" rel=\"stylesheet\"><!-- [et_pb_line_break_holder] --><\/p>\n<style><!-- [et_pb_line_break_holder] -->  *, *::before, *::after { box-sizing: border-box; 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   color: #b33a30; }<!-- [et_pb_line_break_holder] -->  .pill-info   { background: var(--purple);  color: #3020b0; }<!-- [et_pb_line_break_holder] -->  .pill-action { background: var(--purple);  color: #3020b0; }<!-- [et_pb_line_break_holder] -->  .pill-done   { background: var(--bg-strip); color: var(--text-secondary); border: 1px solid var(--border-mid); }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  \/* Number circle variants *\/<!-- [et_pb_line_break_holder] -->  .num-alert  { background: var(--grapefruit);  color: #fff; }<!-- [et_pb_line_break_holder] -->  .num-accent { background: var(--blueberry);   color: #fff; }<!-- [et_pb_line_break_holder] -->  .num-dark   { background: var(--blackcurrant);color: #fff; }<!-- [et_pb_line_break_holder] -->  .num-muted  { background: var(--border-mid);  color: var(--text-secondary); }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  \/* \u2500\u2500 Contacts footer \u2500\u2500 *\/<!-- [et_pb_line_break_holder] -->  .contacts-footer {<!-- [et_pb_line_break_holder] -->    padding: 11px 18px;<!-- [et_pb_line_break_holder] -->    display: flex;<!-- [et_pb_line_break_holder] -->    gap: 7px;<!-- [et_pb_line_break_holder] -->    flex-wrap: wrap;<!-- [et_pb_line_break_holder] -->    background: var(--bg-strip);<!-- [et_pb_line_break_holder] -->    border-top: 1px solid var(--border);<!-- [et_pb_line_break_holder] -->    align-items: center;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  .contacts-label {<!-- [et_pb_line_break_holder] -->    font-size: 11px;<!-- [et_pb_line_break_holder] -->    font-weight: 700;<!-- [et_pb_line_break_holder] -->    text-transform: uppercase;<!-- [et_pb_line_break_holder] -->    letter-spacing: 0.08em;<!-- [et_pb_line_break_holder] -->    color: var(--text-muted);<!-- [et_pb_line_break_holder] -->    margin-right: 2px;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  .chip {<!-- [et_pb_line_break_holder] -->    font-size: 12px;<!-- [et_pb_line_break_holder] -->    background: var(--white);<!-- [et_pb_line_break_holder] -->    border: 1px solid var(--border-mid);<!-- [et_pb_line_break_holder] -->    border-radius: 20px;<!-- [et_pb_line_break_holder] -->    padding: 3px 11px;<!-- [et_pb_line_break_holder] -->    color: var(--text-primary);<!-- [et_pb_line_break_holder] -->    font-weight: 500;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  \/* \u2500\u2500 Nav bar \u2500\u2500 *\/<!-- [et_pb_line_break_holder] -->  .nav-bar {<!-- [et_pb_line_break_holder] -->    display: flex;<!-- [et_pb_line_break_holder] -->    justify-content: space-between;<!-- [et_pb_line_break_holder] -->    align-items: center;<!-- [et_pb_line_break_holder] -->    padding: 10px 18px;<!-- [et_pb_line_break_holder] -->    background: var(--bg-subtle);<!-- [et_pb_line_break_holder] -->    border-top: 1px solid var(--border);<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  .nav-btn {<!-- [et_pb_line_break_holder] -->    font-size: 13px;<!-- [et_pb_line_break_holder] -->    font-weight: 600;<!-- [et_pb_line_break_holder] -->    font-family: 'Open Sans', sans-serif;<!-- [et_pb_line_break_holder] -->    border: 1px solid var(--border-mid);<!-- [et_pb_line_break_holder] -->    background: var(--white);<!-- [et_pb_line_break_holder] -->    border-radius: 8px;<!-- [et_pb_line_break_holder] -->    padding: 6px 14px;<!-- [et_pb_line_break_holder] -->    cursor: pointer;<!-- [et_pb_line_break_holder] -->    color: var(--text-primary);<!-- [et_pb_line_break_holder] -->    transition: background 0.1s, border-color 0.1s, color 0.1s;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  .nav-btn:hover:not(:disabled) {<!-- [et_pb_line_break_holder] -->    background: var(--purple);<!-- [et_pb_line_break_holder] -->    border-color: var(--blueberry);<!-- [et_pb_line_break_holder] -->    color: var(--blueberry);<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  .nav-btn:disabled { opacity: 0.28; cursor: default; }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  .nav-dots { display: flex; gap: 7px; align-items: center; }<!-- [et_pb_line_break_holder] -->  .nav-dot {<!-- [et_pb_line_break_holder] -->    width: 7px;<!-- [et_pb_line_break_holder] -->    height: 7px;<!-- [et_pb_line_break_holder] -->    border-radius: 50%;<!-- [et_pb_line_break_holder] -->    background: var(--border-mid);<!-- [et_pb_line_break_holder] -->    transition: background 0.2s, transform 0.2s;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] -->  .nav-dot.active { background: var(--blueberry); transform: scale(1.3); }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  \/* \u2500\u2500 Responsive \u2500\u2500 *\/<!-- [et_pb_line_break_holder] -->  @media (max-width: 520px) {<!-- [et_pb_line_break_holder] -->    .meta { grid-template-columns: 1fr 1fr; }<!-- [et_pb_line_break_holder] -->    .meta-cell:nth-child(3) {<!-- [et_pb_line_break_holder] -->      grid-column: 1 \/ -1;<!-- [et_pb_line_break_holder] -->      border-right: none;<!-- [et_pb_line_break_holder] -->      border-top: 1px solid var(--border);<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->    .acc-body { padding-left: 40px; }<!-- [et_pb_line_break_holder] -->    .hero-title { font-size: 14px; }<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><\/style>\n<p><!-- [et_pb_line_break_holder] --><\/head><!-- [et_pb_line_break_holder] --><body><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"bcp-card\" id=\"app\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"tab-bar\" id=\"tabBar\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"hero\" id=\"heroEl\"><!-- [et_pb_line_break_holder] -->    <span class=\"hero-tag\" id=\"heroTag\"><\/span><!-- [et_pb_line_break_holder] -->    <pee class=\"hero-title\" id=\"heroTitle\"><\/pee><!-- [et_pb_line_break_holder] -->    <pee class=\"hero-sub\" id=\"heroSub\"><\/pee><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"meta\" id=\"metaEl\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<div id=\"accordionEl\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"contacts-footer\" id=\"contactsEl\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"nav-bar\"><!-- [et_pb_line_break_holder] -->    <button class=\"nav-btn\" id=\"prevBtn\" onclick=\"navigate(-1)\">\u2190 Prev<\/button><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"nav-dots\" id=\"navDots\"><\/div>\n<p><!-- [et_pb_line_break_holder] -->    <button class=\"nav-btn\" id=\"nextBtn\" onclick=\"navigate(1)\">Next \u2192<\/button><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->var scenarios = [<!-- [et_pb_line_break_holder] -->  {<!-- [et_pb_line_break_holder] -->    id: \"fire\",<!-- [et_pb_line_break_holder] -->    icon: \"\ud83d\udd25\",<!-- [et_pb_line_break_holder] -->    tabLabel: \"Fire \/ Flood\",<!-- [et_pb_line_break_holder] -->    tag: \"FIRE \u00b7 FLOOD \u00b7 PROPERTY DAMAGE\",<!-- [et_pb_line_break_holder] -->    title: \"Property incident \u2014 business continuity plan\",<!-- [et_pb_line_break_holder] -->    sub: \"Trigger: fire, flood, property damage, premise evacuation\",<!-- [et_pb_line_break_holder] -->    meta: [<!-- [et_pb_line_break_holder] -->      { label: \"Max. downtime\",  val: \"48\u201372 hrs minor\\nWeeks (major)\" },<!-- [et_pb_line_break_holder] -->      { label: \"Min. trading\",   val: \"Takeaway \/ remote only\\nRedirect to alt. location if applicable\" },<!-- [et_pb_line_break_holder] -->      { label: \"Areas affected\", val: \"Kitchen \u00b7 POS\\nCustomer area \u00b7 Staff area\" }<!-- [et_pb_line_break_holder] -->    ],<!-- [et_pb_line_break_holder] -->    sections: [<!-- [et_pb_line_break_holder] -->      {<!-- [et_pb_line_break_holder] -->        num: 1, numClass: \"num-alert\", title: \"First hour checklist\", pill: \"6 actions\", pillClass: \"pill-alert\",<!-- [et_pb_line_break_holder] -->        items: [<!-- [et_pb_line_break_holder] -->          \"Evacuate staff \u2014 confirm everyone is accounted for\",<!-- [et_pb_line_break_holder] -->          \"Call emergency services (000). Do not enter affected area\",<!-- [et_pb_line_break_holder] -->          \"Secure utilities if safe to do so (gas \/ power)\",<!-- [et_pb_line_break_holder] -->          \"Photograph affected areas before clean-up (if safe to do so)\",<!-- [et_pb_line_break_holder] -->          \"Contact landlord \/ building manager and insurer\",<!-- [et_pb_line_break_holder] -->          \"Post closure notice on door, website, and socials\"<!-- [et_pb_line_break_holder] -->        ]<!-- [et_pb_line_break_holder] -->      },<!-- [et_pb_line_break_holder] -->      {<!-- [et_pb_line_break_holder] -->        num: 2, numClass: \"num-accent\", title: \"Key contacts\", pill: \"5 contacts\", pillClass: \"pill-info\",<!-- [et_pb_line_break_holder] -->        items: [<!-- [et_pb_line_break_holder] -->          \"Emergency services: 000\",<!-- [et_pb_line_break_holder] -->          \"Landlord \/ building manager: [name & number]\",<!-- [et_pb_line_break_holder] -->          \"Insurance broker: [name & number]\",<!-- [et_pb_line_break_holder] -->          \"Major supplier: [name & number]\",<!-- [et_pb_line_break_holder] -->          \"Utilities (gas \/ power): [name & number]\"<!-- [et_pb_line_break_holder] -->        ]<!-- [et_pb_line_break_holder] -->      },<!-- [et_pb_line_break_holder] -->      {<!-- [et_pb_line_break_holder] -->        num: 3, numClass: \"num-dark\", title: \"Communications\", pill: \"2 templates\", pillClass: \"pill-action\",<!-- [et_pb_line_break_holder] -->        templates: [<!-- [et_pb_line_break_holder] -->          { label: \"Customers\", text: \"Thank you for your patience. Due to an incident, we are temporarily closed. We will update you by [date\/time]. We appreciate your patience.\" },<!-- [et_pb_line_break_holder] -->          { label: \"Staff\", text: \"There has been an [incident type] at [location]. Your safety is our priority \u2014 please do not enter the premises until further notice. Watch for an update regarding [redeployment \/ annual leave \/ etc.] by [time].\" }<!-- [et_pb_line_break_holder] -->        ]<!-- [et_pb_line_break_holder] -->      },<!-- [et_pb_line_break_holder] -->      {<!-- [et_pb_line_break_holder] -->        num: 4, numClass: \"num-accent\", title: \"Recovery steps\", pill: \"6 actions\", pillClass: \"pill-action\",<!-- [et_pb_line_break_holder] -->        items: [<!-- [et_pb_line_break_holder] -->          \"Obtain damage assessment from insurer or contractor\",<!-- [et_pb_line_break_holder] -->          \"Lodge business disruption insurance claim\",<!-- [et_pb_line_break_holder] -->          \"Arrange minimum trading level (takeaway, pop-up, alternative site)\",<!-- [et_pb_line_break_holder] -->          \"Confirm return-to-premise date with landlord\",<!-- [et_pb_line_break_holder] -->          \"Reinstate normal operations \u2014 brief all staff\",<!-- [et_pb_line_break_holder] -->          \"Review and update fire \/ disaster plan and evacuation procedures (what went wrong \/ what went right)\"<!-- [et_pb_line_break_holder] -->        ]<!-- [et_pb_line_break_holder] -->      },<!-- [et_pb_line_break_holder] -->      {<!-- [et_pb_line_break_holder] -->        num: 5, numClass: \"num-muted\", title: \"After-action review\", pill: \"3 tasks\", pillClass: \"pill-done\",<!-- [et_pb_line_break_holder] -->        items: [<!-- [et_pb_line_break_holder] -->          \"Test your updates to the fire \/ disaster plan\",<!-- [et_pb_line_break_holder] -->          \"Add contractor contacts to the plan\",<!-- [et_pb_line_break_holder] -->          \"Review insurance claim timelines and coverage gaps\"<!-- [et_pb_line_break_holder] -->        ]<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    ],<!-- [et_pb_line_break_holder] -->    contacts: [\"000 Emergency\", \"Landlord\", \"Insurer\", \"Supplier\", \"Utilities\"]<!-- [et_pb_line_break_holder] -->  },<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  {<!-- [et_pb_line_break_holder] -->    id: \"cyber\",<!-- [et_pb_line_break_holder] -->    icon: \"\ud83d\udd12\",<!-- [et_pb_line_break_holder] -->    tabLabel: \"Cyber breach\",<!-- [et_pb_line_break_holder] -->    tag: \"CYBER SECURITY INCIDENT\",<!-- [et_pb_line_break_holder] -->    title: \"Cyber breach \u2014 business continuity plan\",<!-- [et_pb_line_break_holder] -->    sub: \"Trigger: data breach, ransomware, system outage\",<!-- [et_pb_line_break_holder] -->    meta: [<!-- [et_pb_line_break_holder] -->      { label: \"Max. downtime\",    val: \"2\u20134 hrs minor outage\\nWeeks (major breach \/ ransomware)\" },<!-- [et_pb_line_break_holder] -->      { label: \"Min. trading\",     val: \"Manual transactions only\\nHalt online orders until system is safe\" },<!-- [et_pb_line_break_holder] -->      { label: \"Areas affected\",   val: \"POS \u00b7 Cloud data\\nCustomer records \u00b7 Online ordering\" }<!-- [et_pb_line_break_holder] -->    ],<!-- [et_pb_line_break_holder] -->    sections: [<!-- [et_pb_line_break_holder] -->      {<!-- [et_pb_line_break_holder] -->        num: 1, numClass: \"num-alert\", title: \"First hour checklist\", pill: \"6 actions\", pillClass: \"pill-alert\",<!-- [et_pb_line_break_holder] -->        items: [<!-- [et_pb_line_break_holder] -->          \"Isolate the affected device \u2014 turn off Wi-Fi and network connection\",<!-- [et_pb_line_break_holder] -->          \"Do not pay any ransom or click on unknown links\",<!-- [et_pb_line_break_holder] -->          \"Contact your IT provider\",<!-- [et_pb_line_break_holder] -->          \"Notify bank if finances are targeted or affected\",<!-- [et_pb_line_break_holder] -->          \"Document what you know: systems affected, data involved, when it started\",<!-- [et_pb_line_break_holder] -->          \"Call the Australian Cyber Security Hotline: 1300 CYBER1 (1300 292 371)\"<!-- [et_pb_line_break_holder] -->        ]<!-- [et_pb_line_break_holder] -->      },<!-- [et_pb_line_break_holder] -->      {<!-- [et_pb_line_break_holder] -->        num: 2, numClass: \"num-accent\", title: \"Key contacts\", pill: \"6 contacts\", pillClass: \"pill-info\",<!-- [et_pb_line_break_holder] -->        items: [<!-- [et_pb_line_break_holder] -->          \"IT provider: [name & number]\",<!-- [et_pb_line_break_holder] -->          \"Bank: [name & number]\",<!-- [et_pb_line_break_holder] -->          \"ACSC hotline: 1300 292 371\",<!-- [et_pb_line_break_holder] -->          \"Insurer: [name & number]\",<!-- [et_pb_line_break_holder] -->          \"Payroll \/ accounting provider: [name & number]\",<!-- [et_pb_line_break_holder] -->          \"Domain \/ hosting provider: [name & number]\"<!-- [et_pb_line_break_holder] -->        ]<!-- [et_pb_line_break_holder] -->      },<!-- [et_pb_line_break_holder] -->      {<!-- [et_pb_line_break_holder] -->        num: 3, numClass: \"num-dark\", title: \"Communications\", pill: \"2 templates\", pillClass: \"pill-action\",<!-- [et_pb_line_break_holder] -->        templates: [<!-- [et_pb_line_break_holder] -->          { label: \"Customers\", text: \"We're currently experiencing a technical issue affecting [service, e.g. online orders]. We're working to resolve this as quickly as possible. Cash payments are available in-store. Thank you for your patience.\" },<!-- [et_pb_line_break_holder] -->          { label: \"Staff\", text: \"We are experiencing a system outage. Please do not use [affected system] and revert to manual processes for now. Do not open any unusual emails or links.\" }<!-- [et_pb_line_break_holder] -->        ]<!-- [et_pb_line_break_holder] -->      },<!-- [et_pb_line_break_holder] -->      {<!-- [et_pb_line_break_holder] -->        num: 4, numClass: \"num-accent\", title: \"Recovery steps\", pill: \"6 actions\", pillClass: \"pill-action\",<!-- [et_pb_line_break_holder] -->        items: [<!-- [et_pb_line_break_holder] -->          \"Confirm the affected area is safe to use with IT provider\",<!-- [et_pb_line_break_holder] -->          \"Reset all passwords \u2014 prioritise finances and admin accounts\",<!-- [et_pb_line_break_holder] -->          \"Notify customers if personal data was compromised\",<!-- [et_pb_line_break_holder] -->          \"Restore data from the most recent unaffected backup\",<!-- [et_pb_line_break_holder] -->          \"Review and tighten access controls and enable MFA\",<!-- [et_pb_line_break_holder] -->          \"Debrief with IT provider\"<!-- [et_pb_line_break_holder] -->        ]<!-- [et_pb_line_break_holder] -->      },<!-- [et_pb_line_break_holder] -->      {<!-- [et_pb_line_break_holder] -->        num: 5, numClass: \"num-muted\", title: \"After-action review\", pill: \"4 tasks\", pillClass: \"pill-done\",<!-- [et_pb_line_break_holder] -->        items: [<!-- [et_pb_line_break_holder] -->          \"Train staff in cybersecurity awareness\",<!-- [et_pb_line_break_holder] -->          \"Verify backup schedules are current and working\",<!-- [et_pb_line_break_holder] -->          \"Review cyber insurance policy and coverage\",<!-- [et_pb_line_break_holder] -->          \"Add IT provider to the emergency contact list\"<!-- [et_pb_line_break_holder] -->        ]<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    ],<!-- [et_pb_line_break_holder] -->    contacts: [\"IT provider\", \"Bank\", \"ACSC: 1300 292 371\", \"Insurer\", \"Payroll \/ accounting\", \"Hosting provider\"]<!-- [et_pb_line_break_holder] -->  },<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  {<!-- [et_pb_line_break_holder] -->    id: \"staff\",<!-- [et_pb_line_break_holder] -->    icon: \"\ud83d\udc65\",<!-- [et_pb_line_break_holder] -->    tabLabel: \"Staff turnover\",<!-- [et_pb_line_break_holder] -->    tag: \"STAFFING INCIDENT\",<!-- [et_pb_line_break_holder] -->    title: \"Key staff loss \u2014 business continuity plan\",<!-- [et_pb_line_break_holder] -->    sub: \"Trigger: sudden resignation, serious illness, absence of critical team member\",<!-- [et_pb_line_break_holder] -->    meta: [<!-- [et_pb_line_break_holder] -->      { label: \"Max. downtime\",  val: \"Coverage gap: 24 hrs\\n4\u201312 weeks for full replacement\" },<!-- [et_pb_line_break_holder] -->      { label: \"Min. trading\",   val: \"Spread responsibilities\\nEngage temp \/ reduce hours if needed\" },<!-- [et_pb_line_break_holder] -->      { label: \"Areas affected\", val: \"Role-specific: manager\\nSpecialist \u00b7 Client relations 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The key is to not let a crisis take over and get out of control. Business owners have a duty to their staff, customers, and themselves. A business continuity plan just gives you a safety net so that you can deal with an interruption and keep cash flowing.<\/p>\n<p>You can start preparing your business to handle common crises and emergencies by:<\/p>\n<ol>\n<li>Identifying the top 5 disruptions common in your industry<\/li>\n<li>Creating a business continuity plan template that applies to each.<\/li>\n<\/ol>\n<p>With a system in place, you\u2019re one step closer to a stronger, more resilient small business.<\/p>\n<p>[\/et_pb_text][ba_social_share icon_bg=&#8221;#03002e&#8221; icon_padding=&#8221;10px|12px|10px|12px|true|true&#8221; layout=&#8221;classic&#8221; show_text=&#8221;off&#8221; btn_padding=&#8221;0px|0px|0px|0px|false|false&#8221; btn_bg_color=&#8221;RGBA(255,255,255,0)&#8221; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;50px||||false|false&#8221; custom_padding=&#8221;25px||||false|false&#8221; custom_css_before=&#8221; content: %22SHARE THIS%22;|| font-size: 16px;|| font-weight: 700;|| line-height: 22px;|| letter-spacing: 0em;|| text-align: center;|| color: #ff5447;|| margin-bottom: 10px;|| display: inline-flex;|| position: absolute;|| margin-top: 10px;&#8221; border_width_top_main=&#8221;1px&#8221; border_color_top_main=&#8221;#e4e4e4&#8243; border_radii_icon=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; custom_css_before_last_edited=&#8221;off|desktop&#8221;][ba_social_share_child _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_social_share_child][ba_social_share_child network_type=&#8221;facebook&#8221; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_social_share_child][ba_social_share_child network_type=&#8221;linkedin&#8221; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_social_share_child][ba_social_share_child network_type=&#8221;email&#8221; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/ba_social_share_child][\/ba_social_share][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Prepare your small business for disruptions with a simple business continuity plan, including examples, response and recovery steps.<\/p>\n","protected":false},"author":36,"featured_media":303388,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>Changes to how casual employees can transition to permanent employment are coming this year. The new process adds an employee-driven element, where, depending on certain circumstances, a casual employee can notify their employer of their intention to move from casual to permanent employment.<\/p><p>This is a marked departure from the previous rules, which were entirely up to the employers. So, what does this new process look like, and what does it mean for small businesses?<\/p><p>Let\u2019s go through it.<\/p><h2>Key changes to casual employment rights<\/h2><p>The \u201cClosing Loopholes\u201d amendment has directly changed how casual employees remain casual or transition to permanent employment.<\/p><p>Under the old rules in the National Employment Standard, a casual employee\u2019s employment status was entirely employer-driven. This meant that any conversation or initiation of a casual employee was through the employer's agreement or arrangement.<\/p><p>Now, employees can let their employer know their desire to change their working status, called the employee choice pathway.<\/p><p>Under the employee choice pathway, casual employees can pursue permanent employment by notifying their employers of their intent to change from casual to permanent. The following criteria have to be met before notice can be given:<\/p><ul><li>The employee has been employed for 6 months or more (or for small business, 12 months or more)<\/li><li>The employee believes that they no longer meet the requirements of a casual employee defined under the Fairwork Act 2009<\/li><\/ul><h2>Who is affected by the employee choice pathway?<\/h2><p>The changes have been in effect for medium-large businesses since 26 February 2025. Under the legislation, businesses with 15 or more employees must follow the employee choice pathway procedure.<\/p><p>The changes will come into effect on 26 August 2025 for small businesses (15 employees or fewer). Under the rules of casual employment, an employee may only notify their intent for permanent employment if they have been employed for more than 12 months.<\/p><h2>The process involved<\/h2><p>The employee choice pathway is twofold: a notice of intent to transition from casual to permanent, and the response to that notice. While this may seem simple, a number of factors determine the outcome. First, before a notice can be made to move from casual to permanent, we must look at what defines casual employment status.<\/p><h3>Defining casual employment<\/h3><p>The legal definition of what constitutes casual employment can be found in the Fairwork Act 2009 (15A). This is a rather large document, so for all intents and purposes, casual employment can be simply defined like this:<\/p><ul><li>The employment relationship is not a firm commitment to further ongoing work.<\/li><li>The employee is entitled to casual loading under the rate determined under their agreement, rate, or contract.<\/li><\/ul><p>If you are unsure about the definition of <a href=\"https:\/\/www.fairwork.gov.au\/starting-employment\/types-of-employees\/casual-employees\" target=\"_blank\" rel=\"noopener\">casual employment<\/a>, the Fairwork Ombudsman has materials and resources.<\/p><h3>Giving notice of employment change<\/h3><p>The notice a casual employee gives to their employer about moving to permanent employment requires two factors to be satisfied:<\/p><ol><li>The employee must have been employed for 6 months or more (12 months or more for small businesses), and;<\/li><li>The employee believes that they no longer meet the requirements of casual employment.<\/li><\/ol><p>Here is an example of a notice to demonstrate what this would look like in the workplace.<\/p><blockquote><p><em>Imagine a bartender working casually for over 10 months at a large pub with more than 15 workers. This casual employee has been given more responsibilities in the last few months, including rostering other casuals. The employee has also noticed they work fixed, regular, rostered shifts. With this information and a desire for more security in their employment, they approach their employer with notice to transition from casual to permanent employment.<\/em><\/p><\/blockquote><p>In this example, the employee meets the requirements to give notice and pursue the casual choice pathway. After notice occurs, the employer is required to respond. Let\u2019s take a look.<\/p><h3>Responding to a notice<\/h3><p>Once an employer receives a notice from their employee, they have 21 days to respond. Before a response is made, the employer should consult with the employee about what changes the transition would make to their employment. This discussion should include:<\/p><ul><li>Whether the employee would move to full-time or part-time permanent employment.<\/li><li>The change of hours the employee will work.<\/li><li>When the change of employment will take effect.<\/li><\/ul><p>After a consultation, the employer can accept or reject the notice of employment change.<\/p><h3>Accepting or rejecting an employment change notice from an employee<\/h3><p>When accepting a change, the employer needs to include what has been consulted previously and provide a new written employment agreement with their employee. The changes must immediately be implemented after the acceptance of employment status unless the employer and employee have agreed on a different commencement date.<\/p><p>When it comes to rejecting a notice, employers need a good reason. An employer can justify a rejection of the notice when either of the following circumstances apply:<\/p><ul><li>The employee still meets the requirements of casual employment.<\/li><li>Causes significant changes to the business organisational structure.<\/li><li>It will have a considerable impact on day-to-day business operations.<\/li><li>The change will break existing rules in an award or enterprise agreement.<\/li><li>The change violates recruitment or selection procedures that are protected by law.<\/li><\/ul><p>Accepting or rejecting an employee's notice must be thoughtfully considered, whatever the circumstances, and communication should be clear and concise. If there is a disagreement, it may come down to both sides not effectively communicating. However, dispute resolution procedures are in place if the relationship is beyond solving in the workplace. It also should be noted that <a href=\"https:\/\/www.fairwork.gov.au\/starting-employment\/types-of-employees\/casual-employees\/becoming-a-permanent-employee#protections\" target=\"_blank\" rel=\"noopener\">protections are in place<\/a> against any adverse actions taken in reaction to an employee submitting a notice.<\/p><h2>What happens if there is an employment dispute?<\/h2><p>Any dispute must be resolved first in the workplace. However, if a dispute occurs due to a disagreement about an employee\u2019s employment status, there are a number of avenues that can be explored:<\/p><ul><li>Consultation with the Fairwork Ombudsman<\/li><li><a href=\"https:\/\/www.fwc.gov.au\/issues-we-help\/casual-permanent-status\" target=\"_blank\" rel=\"noopener\">Resolution mediated<\/a> by the Fairwork Commission<\/li><\/ul><p>Unfortunately, if either of these doesn\u2019t remedy the situation, the matter may have to be resolved in court, arbitrated by the Federal Circuit Court.<\/p><h2>The bottom line<\/h2><p>As the changes on the pathway from casual to permanent employment are new, there will be a degree of awkwardness in implementation. What is essential is good communication and honesty when discussing an employee's future in your business. As the date for small businesses to follow the new rules is set for 26 August 2025, there is plenty of time to review your procedures for <a href=\"https:\/\/www.reckon.com\/au\/small-business-resources\/payroll-guide\/workforce-management\/\" rel=\"\">managing your staff<\/a>.<\/p><p>You may find that the new process has new opportunities for <a href=\"https:\/\/www.reckon.com\/au\/small-business-resources\/hiring-staff-process\/traits-good-team-member\/\" rel=\"\">dedicated employees<\/a> to commit fully to your business. Whatever the employee choice pathway brings, ensure you are prepared with proper <a href=\"https:\/\/www.reckon.com\/au\/accounting-software\/payroll\/\">payroll systems<\/a> to navigate the changing landscape.<\/p>","_et_gb_content_width":"","inline_featured_image":false,"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[343],"tags":[],"class_list":["post-303356","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Business Continuity Plan Template for Small Business<\/title>\n<meta name=\"description\" content=\"Prepare your small business for disruptions with a simple business continuity plan, including examples, response and recovery steps.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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