[et_pb_section fb_built=”1″ _builder_version=”4.16″ da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.23″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” custom_padding=”||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ module_class=”table-contents” _builder_version=”4.23″ background_color=”#f3f2f6″ custom_padding=”25px||25px||true|false” sticky_position=”top” sticky_limit_bottom=”section” sticky_position_tablet=”top” sticky_position_phone=”none” sticky_position_last_edited=”on|desktop” border_radii=”on|24px|24px|24px|24px” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.23″ text_font=”||||||||” global_colors_info=”{}” background__hover_enabled=”on|desktop”][\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Intro” _builder_version=”4.27.6″ header_2_font_size=”32px” custom_margin=”||0px|||” header_2_font_size_tablet=”30px” header_2_font_size_phone=”26px” header_2_font_size_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n
It isn\u2019t uncommon for a disruption to sideline your small business or force you to pivot. In fact, disruptions happen all the time. Whether it is staff turnover, a supply chain breakdown, or a cyber breach, how you handle it determines if this problem is just one bad day or a horrible, no-good week. Business continuity planning is about assessing the risks to your business and how you respond when they become a reality.<\/p>\n
A business continuity plan (BCP) is your business’s go-to document that details what to do when a business disruption \u2014 big or small \u2014 hits. The goal of your BCP is to make sure that cash keeps flowing through the business, that your customers and staff stay safe and informed, and that your core services continue to run. With a BCP, you can determine:<\/p>\n
A BCP can be broken down into four key components:<\/p>\n
Assessment<\/strong> Preparedness<\/strong> Response<\/strong> Recovery<\/strong> [\/et_pb_text][et_pb_text disabled_on=”off|off|off” admin_label=”Scenario” _builder_version=”4.27.6″ _module_preset=”default” text_text_color=”#0a004a” background_color=”#eeecff” custom_margin=”30px||||false|false” custom_padding=”20px|30px|30px|30px|false|false” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset2″ locked=”off” global_colors_info=”{}”]<\/p>\n Marty owns a cafe in the city, which operates from leased premises.<\/p>\n Assessment<\/strong> Preparedness<\/strong> Response:<\/strong> Recovery<\/strong> [\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
What happened, how bad the damage is, and what part of the business needs to stay open or keep running to avoid even more disruption.<\/p>\n
The safeguards in place to minimise disruption, backup plans when a disruption occurs, and the people in charge of dealing with it.<\/p>\n
Immediate actions to take when a disruption occurs, including how to maintain your operations and communicate with staff, customers, suppliers, insurers, and emergency services workers.<\/p>\n
Steps back to normal operations, and the changes put in place to either stop the disruption from happening again or reduce its impact for a speedier recovery.<\/p>\nBusiness Continuity Plan Example: Fire in the Workplace<\/h4>\n
A fire breaks out during service. Marty immediately sees a real risk to staff and customers. At this point, the fire is in the kitchen. The kitchen is critical to his business, but it is now unusable. There is no way to trade due to this disruption.<\/p>\n
The premise has fire suppression systems in place (sprinklers) and fire extinguishers. Marty\u2019s staff are trained in fire evacuation procedures and emergency contacts. Marty has business interruption insurance, as well as the contact details of his suppliers and building manager\/landlord.<\/p>\n
Marty immediately ceases trading, has his staff help evacuate customers, and contacts emergency services. Marty contacts his landlord, suppliers and insurer. Marty updates the cafe\u2019s social media channels and installs signage around the premises.<\/p>\n
Marty moves the business to takeaway coffee and pre-made food only while the kitchen is treated for fire damage. To keep his staff working for him at his \u2018minimum\u2019 trading level, he mixes redeployment (preparing food offsite) with annual leave days for permanent staff. When the cafe reopens at full capacity, Marty reviews his fire action plan to improve response times and reduce the impact of a fire.<\/p>\nYour Business Continuity Plan Template<\/h2>\n