{"id":247605,"date":"2021-05-18T19:29:16","date_gmt":"2021-05-18T07:29:16","guid":{"rendered":"https:\/\/www.reckon.com\/au\/?page_id=247605"},"modified":"2023-03-30T17:29:59","modified_gmt":"2023-03-30T05:29:59","slug":"data-subprocessors","status":"publish","type":"page","link":"https:\/\/www.reckon.com\/au\/policies\/data-subprocessors\/","title":{"rendered":"Policies – Data Subprocessors"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Header” module_id=”header-plain” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”0px||||false|false” pac_dcm_carousel_specific_module_num=”0″ global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

Anti-Piracy Policy<\/h1>\n

” content_phone=”<\/p>\n

Anti-Piracy Policy<\/h1>\n

” content_last_edited=”off|desktop” admin_label=”Add title here” _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

Data subprocessors<\/h1>\n

We use third party subprocessors to help provide our services to you. Here we\u2019ve set out some information on who these subprocessors are and the services they provide.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row module_class=”data-table” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ pac_dcm_carousel_specific_module_num=”0″ global_colors_info=”{}”][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
\n

Subprocessor<\/strong><\/p>\n

\n
\n
\n
\u00a0<\/div>\n<\/figure>\n<\/div>\n<\/figure>\n<\/th>\n
\n

Products\/Data<\/strong><\/p>\n

\n
\n
\n
\u00a0<\/div>\n<\/figure>\n<\/div>\n<\/figure>\n<\/th>\n
\n

Description<\/strong><\/p>\n

\n
\n
\n
\u00a0<\/div>\n<\/figure>\n<\/div>\n<\/figure>\n<\/th>\n
\n

Location of Data<\/strong><\/p>\n

\n
\n
\n
\u00a0<\/div>\n<\/figure>\n<\/div>\n<\/figure>\n<\/th>\n<\/tr>\n
\n

Amazon Web Services<\/p>\n<\/td>\n

\n

APS+ Range<\/p>\n

    \n
  • \n

    APS Cloud Timesheets<\/p>\n<\/li>\n

  • \n

    APS Workflow+<\/p>\n<\/li>\n

  • \n

    APS Contacts+<\/p>\n<\/li>\n

  • \n

    APS Ledger+<\/p>\n<\/li>\n

  • \n

    APS NZ Tax Cloud Services<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Primary Data Centre for all data stored in these products.<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

Reckon Business Range<\/p>\n

    \n
  • \n

    Reckon Portal<\/p>\n<\/li>\n

  • \n

    Reckon One (Australia & NZ All modules and Mobile apps)<\/p>\n<\/li>\n

  • \n

    Reckon GovConnect<\/p>\n<\/li>\n

  • \n

    Reckon Accounts Hosted<\/p>\n<\/li>\n

  • \n

    Reckon Cloud POS<\/p>\n<\/li>\n

  • \n

    Reckon Bankdata<\/p>\n<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n

\n
    \n
  • \n

    Reckon One (UK All modules)<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Ireland<\/p>\n<\/td>\n<\/tr>\n

\n

Aiven<\/p>\n<\/td>\n

\n
    \n
  • \n

    APS Cloud Timesheets<\/p>\n<\/li>\n

  • \n

    APS Workflow+<\/p>\n<\/li>\n

  • \n

    APS Contacts+<\/p>\n<\/li>\n

  • \n

    APS Ledger+<\/p>\n<\/li>\n

  • \n

    APS NZ Tax Cloud Services<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

APS+ data streaming platform.<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

Hansen Technologies<\/p>\n<\/td>\n

\n
    \n
  • \n

    APS SyncDirect<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Primary Data Centre for all data stored in this product.<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

Cloudland<\/p>\n<\/td>\n

\n
    \n
  • \n

    APS Cloud Hosting \u2013 Australian Clients<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Primary Data Centre for all data stored in this product.<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n
    \n
  • \n

    APS Cloud Hosting \u2013 New Zealand Clients<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Primary Data Centre for all data stored in this product.<\/p>\n<\/td>\n

\n

New Zealand<\/p>\n<\/td>\n<\/tr>\n

\n

Looker<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon Insights<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Analytics Visualisation Platform<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

Snowflake<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon Insights<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Cloud Data Warehouse<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

Envestnet Yodlee<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon Bankdata, Australia & NZ<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

When optionally selected, Yodlee can be used to import transactional information from a bank account to your integrated ledger product.<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n
    \n
  • \n

    Reckon Bankdata, United Kingdom<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

United Kingdom<\/p>\n<\/td>\n<\/tr>\n

\n

AppCues<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon One<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

In Product help and messages.<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Solarwinds Papertrail<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon One<\/p>\n<\/li>\n

  • \n

    Reckon Accounts Hosted<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Application Logging<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Microsoft<\/p>\n<\/td>\n

\n
    \n
  • \n

    Customer Contact information<\/p>\n<\/li>\n

  • \n

    Reckon One<\/p>\n<\/li>\n

  • \n

    Reckon Accounts Hosted<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Dynamics 365 CRM and Customer Portal (MyAPS), Office 365, Customer Voice for surveys.<\/p>\n

API Gateway for Reckon One & Reckon Accounts Hosted public API\u2019s.<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

DocuSign<\/p>\n<\/td>\n

\n
    \n
  • \n

    Customer Contract Signing<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Signed Software Agreements<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

Outreach<\/p>\n<\/td>\n

\n
    \n
  • \n

    Prospect Contact Information<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Sales Prospect Contact Management and Activities<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

New Relic<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon One<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Application Performance Data<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Twilio Sendgrid<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon One<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Email Sending Service<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Sentry<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon Portal<\/p>\n<\/li>\n

  • \n

    Reckon One (Australia & NZ All modules and Mobile apps)<\/p>\n<\/li>\n

  • \n

    Reckon GovConnect<\/p>\n<\/li>\n

  • \n

    Reckon Bankdata<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Error Log Monitoring<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Stripe<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon Portal<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Customer Payment Processing<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Fat Zebra<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon Portal<\/p>\n<\/li>\n

  • \n

    Reckon Accounts Hosted<\/p>\n<\/li>\n

  • \n

    Reckon Desktop<\/p>\n<\/li>\n

  • \n

    Reckon Elite<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

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Customer Payment Processing<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

PayShield<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon Portal<\/p>\n<\/li>\n

  • \n

    Reckon Accounts Hosted<\/p>\n<\/li>\n

  • \n

    Reckon Desktop<\/p>\n<\/li>\n

  • \n

    Reckon Elite<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Customer Payment Processing<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

Salesforce Marketing Cloud<\/p>\n<\/td>\n

\n
    \n
  • \n

    Customer Contact information<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Marketing Email Communications<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Google Analytics<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon Website\/APS Website<\/p>\n<\/li>\n

  • \n

    All Products<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Marketing and Product Analytics<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Facebook<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon Website<\/p>\n<\/li>\n

  • \n

    Reckon Portal<\/span><\/p>\n<\/li>\n

  • \n

    APS Website<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Marketing Analytics<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

LinkedIn<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon Website\/APS Website<\/p>\n<\/li>\n

  • \n

    Reckon Portal<\/span><\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Marketing Analytics<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Quantcast<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon Website<\/p>\n<\/li>\n

  • \n

    Reckon Portal<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Marketing Analytics<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

VWO<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon Website\/APS Website<\/p>\n<\/li>\n

  • \n

    Reckon Portal<\/span><\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Marketing Analytics<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Greenvelope<\/p>\n<\/td>\n

\n
    \n
  • \n

    Customer Contact information<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Event Communications<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Gotowebinar<\/p>\n<\/td>\n

\n
    \n
  • \n

    Customer Contact information<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Registration details for Training and Product Update Webinars<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Zoom<\/p>\n<\/td>\n

\n
    \n
  • \n

    Customer Contact information<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Meeting Registration details<\/p>\n<\/td>\n

\n

Asia Pacific, Canada, EU & US<\/p>\n<\/td>\n<\/tr>\n

\n

Outbrain<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon Website<\/p>\n<\/li>\n

  • \n

    Reckon Portal<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Marketing Analytics<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Kinsta<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon Website<\/p>\n<\/li>\n

  • \n

    APS Website<\/p>\n<\/li>\n

  • \n

    Customer Contact information<\/span><\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Registration and Web Form Details<\/p>\n<\/td>\n

\n

Australia<\/p>\n<\/td>\n<\/tr>\n

\n

Intercom<\/p>\n<\/td>\n

\n
    \n
  • \n

    All Products<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Support and Sales Chat<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

AnnounceKit<\/p>\n<\/td>\n

\n
    \n
  • \n

    APS+ MyAPS Messenger Service<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Chat support and communications<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

AutoPilot<\/p>\n<\/td>\n

\n
    \n
  • \n

    Customer Contact information<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Marketing Communications<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Vanilla Forums<\/p>\n<\/td>\n

\n
    \n
  • \n

    Customer Contact information<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Community Forums<\/p>\n<\/td>\n

\n

Canada<\/p>\n<\/td>\n<\/tr>\n

\n

Branch.io<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon mobile apps<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Marketing analytics<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Heap.io<\/p>\n<\/td>\n

\n
    \n
  • \n

    Reckon mobile apps<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Product Analytics<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Zapier<\/p>\n<\/td>\n

\n
    \n
  • \n

    Customer Contact information<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Data Integration from LinkedIn marketing forms to Autopilot Marketing platform<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

PieSync<\/p>\n<\/td>\n

\n
    \n
  • \n

    Customer Contact information<\/p>\n<\/li>\n<\/ul>\n<\/td>\n

\n

Data Sync services between Microsoft Dynamics CRM and Autopilot Marketing Platform<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

PandaDoc<\/p>\n<\/td>\n

\n
    \n
  • Customer contract signing<\/li>\n<\/ul>\n<\/td>\n
\n

Customer and prospect surveys<\/p>\n<\/td>\n

\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Survey Monkey<\/p>\n<\/td>\n

\n
    \n
  • Customer Contact information<\/li>\n<\/ul>\n<\/td>\n
Customer & prospect contact information<\/td>\n\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Eventbrite<\/p>\n<\/td>\n

\n
    \n
  • Customer Contact information<\/li>\n<\/ul>\n<\/td>\n
Event Communications<\/td>\n\n

USA<\/p>\n<\/td>\n<\/tr>\n

\n

Windcave<\/p>\n<\/td>\n

\n
    \n
  • NZ E-Store<\/li>\n<\/ul>\n<\/td>\n
In Product Payment Service<\/td>\n\n

New Zealand<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Data subprocessors We use third party subprocessors to help provide our services to you. Here we\u2019ve set out some information on who these subprocessors are and the services they provide. Subprocessor \u00a0 Products\/Data \u00a0 Description \u00a0 Location of Data \u00a0 Amazon Web Services APS+ Range APS Cloud Timesheets APS Workflow+ APS Contacts+ APS Ledger+ APS […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":4587,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"difl_page_category":[],"class_list":["post-247605","page","type-page","status-publish","hentry"],"yoast_head":"\nData Subprocessors | Reckon AU<\/title>\n<meta name=\"description\" content=\"We use third party subprocessors to help provide our services to you. 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