{"id":241552,"date":"2021-01-14T10:00:19","date_gmt":"2021-01-13T22:00:19","guid":{"rendered":"https:\/\/www.reckon.com\/au\/?page_id=241552"},"modified":"2025-05-29T16:15:43","modified_gmt":"2025-05-29T04:15:43","slug":"single-touch-payroll-resources","status":"publish","type":"page","link":"https:\/\/www.reckon.com\/au\/support\/single-touch-payroll-resources\/","title":{"rendered":"STP Customer Hub"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; module_id=&#8221;header-plain&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221; da_disable_devices=&#8221;off|off|off&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; width=&#8221;65%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px||||false|false&#8221; pac_dcm_carousel_specific_module_num=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text content_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; text_orientation_tablet=&#8221;center&#8221; text_orientation_phone=&#8221;&#8221; text_orientation_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Single Touch Payroll information for Reckon customers<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#fefefe&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221; da_disable_devices=&#8221;off|off|off&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; pac_dcm_carousel_specific_module_num=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>STP Phase 2<\/h2>\n<p>STP Phase 2 requires additional information to be reported to the Australian Taxation Office (ATO), enabling other government agencies to use the Single Touch Payroll infrastructure to receive information and support the social services system in Australia.<\/p>\n<p>To see the latest update on your product please visit the <a href=\"https:\/\/www.reckon.com\/au\/small-business-resources\/single-touch-payroll\/stp-phase-2\/\">STP Phase 2 Hub.<\/a><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.reckon.com\/au\/small-business-resources\/single-touch-payroll\/stp-phase-2\/&#8221; button_text=&#8221;STP Phase 2 Hub&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f1f1f1&#8243; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221; da_disable_devices=&#8221;off|off|off&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; pac_dcm_carousel_specific_module_num=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;STP 1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>STP Phase 1<\/h2>\n<p><a href=\"https:\/\/www.reckon.com\/au\/small-business-resources\/single-touch-payroll\/\">Single Touch Payroll<\/a> became mandatory for\u00a0<strong>ALL employers from 1 July 2019.<\/strong><\/p>\n<p>To help you be compliant, we have developed\u00a0a new application called GovConnect STP that connects\u00a0<i>all<\/i>\u00a0four Reckon products to the ATO STP service.\u00a0The application acts as a gateway, enabling you to view and lodge your STP quickly and easily no matter what Reckon product you use. You can also review your submissions before you lodge, keep track of ATO messages and view all past STP submissions.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; module_id=&#8221;one&#8221; module_class=&#8221;blurb-icon-link&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||40px|false|false&#8221; custom_padding_tablet=&#8221;|||0px|false|false&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;    margin-top:auto;||    margin-bottom:auto;&#8221; pac_dcm_carousel_specific_module_num=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;One&#8221; _builder_version=&#8221;4.27.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Reckon One<\/h2>\n<p>Reckon has developed a new application called GovConnect STP that connects Reckon One to the ATO STP service.\u00a0<strong>STP functionality is available in Reckon One now.<\/strong><\/p>\n<ol>\n<li>To get your product set-up for STP you first need to enable GovConnect STP. Review the\u00a0<a href=\"https:\/\/help.reckon.com\/article\/yqwqlygmcl-single-touch-payroll\">GovConnect help guide<\/a>\u00a0for instructions on how to log into\u00a0<a href=\"https:\/\/portal.reckon.com\/#\/?_k=lhqy60\">portal.reckon.com<\/a>\u00a0and set-up GovConnect STP for Reckon One customers.<\/li>\n<li>Once you\u2019ve done this it\u2019s time to ensure Reckon One is\u00a0correctly configured for STP. See\u00a0<a href=\"https:\/\/help.reckon.com\/article\/pgntuzu157-single-touch-payroll\">STP help site<\/a>\u00a0for specific instructions to do complete task.<\/li>\n<\/ol>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/help.reckon.com\/article\/pgntuzu157-single-touch-payroll&#8221; button_text=&#8221;Go to STP help site&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; pac_dcm_carousel_specific_module_num=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Hosted&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Reckon Accounts Hosted<\/h2>\n<p>Reckon has developed a new application called GovConnect STP that connects Reckon Accounts Hosted to the ATO STP service. We\u2019ve updated your software with a new export option to get the required payroll data in a file format that GovConnect STP can read.\u00a0<strong>STP functionality is available in Accounts Hosted now!<\/strong><\/p>\n<p>To get your product set-up for STP you need to:<\/p>\n<ol>\n<li>Ensure you are on the latest version of Accounts Hosted\u00a0<\/li>\n<li>Review the\u00a0<a href=\"https:\/\/help.reckon.com\/customer-portal\/products\/govconnect\/single-touch-payroll\">GovConnect help guide<\/a>\u00a0for instructions on how to log into\u00a0<a href=\"https:\/\/portal.reckon.com\/#\/?_k=lhqy60\">portal.reckon.com<\/a>\u00a0and set-up GovConnect STP for your product.<\/li>\n<li>Enable STP functionality in Reckon Accounts Hosted \u2013\u00a0<a href=\"https:\/\/help.reckon.com\/article\/3r61v4dom5-preparing-your-company-file\">see STP help site.<\/a><\/li>\n<\/ol>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/help.reckon.com\/article\/3r61v4dom5-preparing-your-company-file&#8221; button_text=&#8221;Go to STP help site&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; module_class=&#8221;blurb-icon-link&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||40px|false|false&#8221; custom_padding_tablet=&#8221;|||0px|false|false&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;    margin-top:auto;||    margin-bottom:auto;&#8221; pac_dcm_carousel_specific_module_num=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;RAD&#8221; module_id=&#8221;desktop&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Reckon Accounts Desktop<\/h2>\n<p>Reckon has developed a new application called GovConnect STP that connects Reckon Accounts to the ATO STP service. We\u2019ve updated your software with a new export option to get the required data in a file format that GovConnect STP can read. <strong>STP functionality is available in Reckon Accounts now!<\/strong><\/p>\n<p>To get your product set-up for STP you need to:<\/p>\n<ol>\n<li>Install the latest Reckon Accounts. (upgrade <a href=\"https:\/\/estore.reckon.com.au\/businesssolutions.aspx\">here<\/a>\u00a0if you haven\u2019t already).<\/li>\n<li>Review the\u00a0<a href=\"https:\/\/help.reckon.com\/customer-portal\/products\/govconnect\/single-touch-payroll\">GovConnect help guide<\/a>\u00a0for instructions on how to log into\u00a0<a href=\"https:\/\/portal.reckon.com\/#\/?_k=lhqy60\">portal.reckon.com<\/a>\u00a0and set-up GovConnect STP for your product.<\/li>\n<li>Enable STP functionality in Reckon Accounts \u2013\u00a0<a href=\"https:\/\/help.reckon.com\/article\/3r61v4dom5-preparing-your-company-file\">see help site.<\/a><\/li>\n<\/ol>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/help.reckon.com\/article\/3r61v4dom5-preparing-your-company-file&#8221; button_text=&#8221;Go to STP help site&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; pac_dcm_carousel_specific_module_num=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;PP&#8221; module_id=&#8221;payroll&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Payroll Premier<\/h2>\n<p><strong>Payroll Premier Support FAQ \u2013<a href=\"https:\/\/www.reckon.com\/au\/wp-content\/uploads\/2021\/01\/Payroll-Premier-Support-Doc-1.pdf\">\u00a0Read here &gt;<\/a><\/strong><\/p>\n<p>Reckon has developed a new application called GovConnect STP that connects Payroll Premier to the ATO STP service. We\u2019ve updated your software with a new export option to get the required data in a file format that GovConnect STP can read. <strong>STP functionality is available in Payroll Premier now!<\/strong><\/p>\n<p>To get your product set-up for STP you need to:<\/p>\n<ol>\n<li>Install the latest Payroll Premier (upgrade <a href=\"https:\/\/estore.reckon.com.au\/74\/19\/Payroll-Premier\/more\">here<\/a>\u00a0if you haven\u2019t already).<\/li>\n<li>Review the\u00a0<a href=\"https:\/\/help.reckon.com\/customer-portal\/products\/govconnect\/single-touch-payroll\">GovConnect help guide<\/a>\u00a0for instructions on how to log into\u00a0<a href=\"https:\/\/portal.reckon.com\/#\/?_k=lhqy60\">portal.reckon.com<\/a>\u00a0and set-up GovConnect STP for your product.<\/li>\n<li>Enable STP functionality in Payroll Premier \u2013\u00a0<a href=\"https:\/\/help.reckon.com\/article\/vd75gunipi-single-touch-payroll\">see STP help site.<\/a><\/li>\n<\/ol>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/help.reckon.com\/article\/vd75gunipi-single-touch-payroll&#8221; button_text=&#8221;Go to STP help site&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;cta&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221; da_disable_devices=&#8221;off|off|off&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; custom_css_main_element=&#8221;margin-top:auto;||margin-bottom:auto;&#8221; pac_dcm_carousel_specific_module_num=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; background_layout=&#8221;dark&#8221; text_orientation_tablet=&#8221;center&#8221; text_orientation_phone=&#8221;&#8221; text_orientation_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Set-up your GovConnect STP account now<br \/>\n<\/h2>\n<p>It\u2019s free and easy for Reckon customers.[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; custom_css_main_element=&#8221;margin-top:auto;||margin-bottom:auto;&#8221; pac_dcm_carousel_specific_module_num=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/portal.reckon.com&#8221; button_text=&#8221;Get started&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.16&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Single Touch Payroll information for Reckon customersSTP Phase 2 STP Phase 2 requires additional information to be reported to the Australian Taxation Office (ATO), enabling other government agencies to use the Single Touch Payroll infrastructure to receive information and support the social services system in Australia. To see the latest update on your product please [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":410,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"difl_page_category":[],"class_list":["post-241552","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Single Touch Payroll | STP Customer Hub | Reckon<\/title>\n<meta name=\"description\" content=\"Single Touch Payroll Customer Hub. Get all the information you need to enable STP in your Reckon product. 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